Article ID: 96500
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.0
- Microsoft Mail Client 3.2
This article was previously published under Q96500
SYMPTOMS
In versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows, you may receive the following error message when selecting details on a user from the postoffice address list:
CAUSE
This error occurs if the field data type entry in the ADMIN.TPL file is in lowercase letters. The ADMIN.TPL file is an ASCII text file that can be defined by the user. It provides additional information to be displayed when selecting details on an address. The fields are in the following form:
FieldPrompt:~Entry1~Entry2~Entry3~Entry4~
where Entry3 is the field data type.
The Windows client only accepts {A,L,U,N,P} for the field data type. The MS-DOS client accepts {a,A,l,L,u,U,n,N,p,P} and works properly with any of these values.
RESOLUTION
For the template to work properly in both clients, the ADMIN.TPL field data type entries must appear in capital letters. You can make this modification using any text editor.
STATUS
Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: 3.00 3.00b 3.20
Keywords: KB96500
