Article ID: 946177
Article Last Modified on 12/17/2007
APPLIES TO
- Microsoft Office Communicator Phone Edition
SYMPTOMS
Microsoft Office Communicator 2007 Phone Edition may crash when it uses the release version of Microsoft Exchange 2007 to download call logs.
Note This problem does not occur if you have installed Exchange 2007 Service Pack 1 (SP1).
CAUSE
This problem occurs because the format of the Subscription ID was changed in the release version of Exchange 2007.
RESOLUTION
To resolve this problem, intall the Communicator 2007 Phone Edition update rollup package that is dated December 17, 2007.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
946149 Description of the Communicator 2007 Phone Edition update: December 17, 2007
Keywords: kbexpertisebeginner kbtshoot kbprb KB946177
