Microsoft KB Archive/946156

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Certain slow or lossy connections cause breaks in the audio when you make a call to a PSTN in Communicator 2007 Phone Edition

Article ID: 946156

Article Last Modified on 12/17/2007



APPLIES TO

  • Microsoft Office Communicator 2007



SYMPTOMS

You make a call to a Public Switched Telephone Network (PSTN). When you do this, certain slow or lossy connections cause breaks in the audio in Microsoft Office Communicator 2007 Phone Edition.

RESOLUTION

To resolve this issue, download and install the update package that is described in the following article in the Microsoft Knowledge Base: For more information, click the following article number to view the article in the Microsoft Knowledge Base:

946149 Description of the Communicator 2007 Phone Edition update: December 17, 2007


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Additional query words: Tanjay Office Phone devices

Keywords: kbexpertiseinter kbqfe KB946156