Article ID: 945065
Article Last Modified on 12/19/2007
APPLIES TO
- Microsoft Office Project Professional 2007
- Microsoft Office Project Standard 2007
SYMPTOMS
You create a new project in Microsoft Office Project 2007. When you click a list that is contained in a field, Project 2007 stops responding. For example, when you click the Resource Names field, Project 2007 stops responding. Additionally, you receive the following error message:
CAUSE
This issue occurs when the computer that is running Project 2007 has Credential Manager for HP ProtectTools installed.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office Project 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937154 Description of Project 2007 Service Pack 1 and of Project Language Pack 2007 Service Pack 1
WORKAROUND
To work around this issue, remove Credential Manager for HP ProtectTools from the computer that has Project 2007 installed.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
Microsoft makes no warranties and excludes all representations, warranties, and conditions whether express, implied, or statutory. These include but are not limited to representations, warranties, or conditions of title, non-infringement, satisfactory condition, merchantability, and fitness for a particular purpose, with regard to any service, solution, product, or any other materials or information. In no event will Microsoft be liable for any third-party solution that this article mentions.
Keywords: kbexpertiseinter kbprb KB945065
