Microsoft KB Archive/944445

Knowledge Base

SharePoint Portal Server 2003 cannot index a 2007 Office document or file

Article ID: 944445

Article Last Modified on 11/6/2007

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APPLIES TO

• Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS

You upload a document or a file that was created by using the 2007 Microsoft Office system to a Microsoft Office SharePoint Portal Server 2003 Web site. When you do this, SharePoint Portal Server cannot index the 2007 Office document or file.

CAUSE

This issue occurs because the 2007 Office iFilters are not included in SharePoint Portal Server 2003. Therefore, the following 2007 Office file formats are not indexed by SharePoint Portal Server 2003:

• .docx
• .docm
• .pptx
• .pptm
• .xlsx
• .xlsm

RESOLUTION

To resolve this issue, install a 2007 Office program, such as Microsoft Office Word 2007, on the computer that is running SharePoint Portal Server. By default, this procedure also installs the 2007 Office iFilters. To do this, follow these steps:

1. Install Word 2007 on the computer that is running SharePoint Portal Server.
2. Click Start, point to Administrative Tools, and then click SharePoint Central Administration.
3. On the SharePoint Portal Server Site Settings page, click Configure search and indexing in the Search Settings and Indexed Content section.
4. On the Configure Search and Indexing page, click Include file types in the General Content Settings and Indexing Status section.
5. On the Specify File Types to Include page, click New File Type.
6. On the Add File Type page, type the file name extension for the file type that you want to add in the File extension box. The 2007 Office system uses the following file name extensions:
   • .docx
   • .docm
   • .pptx
   • .pptm
   • .xlsx
   • .xlsm
7. Click OK.

Keywords: kbtshoot kbprb kbexpertiseinter KB944445

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