Article ID: 942041
Article Last Modified on 9/25/2007
APPLIES TO
- Microsoft Internet Information Services 7.0
SYMPTOMS
When you try to open a Web page that is hosted on Internet Information Services (IIS) 7.0, you may receive one of the following error messages:
Error message 1
Error message 2
CAUSE
Error message 1
This problem occurs for one or more of the following reasons:
- The specified directory or file does not exist on the Web server.
- The URL contains a typographical error.
- A custom filter or a custom module restricts access to the file. The filter or the module sends the "HTTP Error 404.0" error message back to the client as a response.
Error message 2
This problem occurs because the requested resource is mapped to a handler component that has dependencies on other files. However, these files are either missing or inaccessible.
RESOLUTION
Error message 1
To resolve this problem, use one of the following methods:
- Make sure that the requested resource is at the location that the URL points to.
- Review the URL that you open in the Web browser.
- Make sure that no custom filters or modules restrict access to the file that you want to browse.
Error message 2
To resolve this problem, make sure that any dependency files that the handler component has dependencies on can be accessed and are in the correct location.
Keywords: kbexpertiseadvanced kbtshoot kbprb KB942041
