Article ID: 941757
Article Last Modified on 9/28/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
SYMPTOMS
Consider the following scenario:
- You have two domain controllers that are running Windows Server 2003 Service Pack 1 (SP1).
- You remove the Active Directory directory service on the domain controller that is running the infrastructure master role.
- You perform a metadata cleanup on the domain controller from which Active Directory was removed.
In this scenario, when you try to install Active Directory on the domain controller from which Active Directory was removed, you receive an error message that resembles the following:
When you run the domain controller diagnostic tool (Dcdiag.exe), you receive an error message that resembles the following:
Additionally, the following information may be logged in the Dcpromoui.log file:
The Workstation service has not been started. Managing the network session with domain_controller_name failed.
Note The path of the Dcpromoui.log file is %windir%\Debug\Dcpromoui.log.
CAUSE
This problem occurs if the domain controller that is running the infrastructure master role is missing, or the domain controller is not on the network.
RESOLUTION
To resolve this problem, transfer the infrastructure master role to the domain controller where Active Directory is present. For more information about how to transfer the infrastructure master role, click the following article number to view the article in the Microsoft Knowledge Base:
255504 Using Ntdsutil.exe to transfer or seize FSMO roles to a domain controller
Keywords: kbtshoot kbexpertiseadvanced KB941757
