Microsoft KB Archive/940349

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Article ID: 940349

Article Last Modified on 12/19/2007


APPLIES TO

  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Web Edition


INTRODUCTION

An update rollup package is available to resolve some Volume Shadow Copy Service (VSS) snapshot issues in Windows Server 2003.

Issues that are fixed in this update rollup package

Issue 1

A Windows Server 2003-based computer may be unable to start successfully if VSS is enabled and if many volumes exist on the computer. For example, this problem occurs if more than 150 volumes exist on the computer.

931312 Windows Server 2003 may not start when the Volume Shadow Copy Service is enabled


Issue 2

After you restart a Windows Server 2003-based computer, VSS snapshots may be unexpectedly deleted.

940041 Volume Shadow Copy Service snapshots may be unexpectedly deleted after you restart a Windows Server 2003-based computer


Issue 3

VSS cannot create a volume snapshot even when VSS has sufficient memory space in Windows Server 2003.

940239 VSS cannot create a volume snapshot even when VSS has sufficient memory space in Windows Server 2003


Issue 4

VSS may leak private bytes and virtual memory when you use VSS to take frequent snapshots in Windows Server 2003 or in Windows XP.

940252 The Volume Shadow Copy Service may leak private bytes and virtual memory when you use the service to take frequent snapshots in Windows Server 2003 or in Windows XP


Issue 5

Windows Server 2003 startup times increase after you use a backup program that uses VSS to create snapshot volumes. For example, the Windows startup time may increase to 20 minutes or longer.

Issue 6

More than seven backups are prevented from starting before the first backup finishes. Also, an event that resembles the following is logged in the event log:


Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12301
Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description: Volume Shadow Copy Service error: Writer Writer Name did not respond to a GatherWriterStatus call.

Issue 7

VSS shadow copies may be corrupted if the data cannot be preserved when another shadow copy is created.

MORE INFORMATION

Update information

The following files are available for download from the Microsoft Download Center:

Windows Server 2003 for x86-based Systems
[GRAPHIC: Download]Download the 940349 package now.

Windows Server 2003 for Itanium-based Systems
[GRAPHIC: Download]Download the 940349 package now.

Windows Server 2003 for x64-based Systems
[GRAPHIC: Download]Download the 940349 package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services


Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:

  • An x86-based version of Windows Server 2003 with Service Pack 1 (SP1) or an x86-based version of Windows Server 2003 with SP2
  • An Itanium-based version of Windows Server 2003 with SP1 or an Itanium-based version of Windows Server 2003 with SP2
  • An x64-based version of Windows XP or an x64-based version of Windows Server 2003 with or without SP2

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update replaces the following previously released updates:

  • KB931312
  • KB940041
  • KB940239
  • KB940252
  • KB939989

Registry information

To use this update, you do not have to make any changes to the registry.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based versions
File name File version File size Date Time Platform SP requirement Service branch
Eventcls.dll 5.2.3790.3002 31,232 01-Sep-2007 10:14 x86 SP1 SP1QFE
Ftdisk.sys 5.2.3790.3002 137,216 31-Aug-2007 14:00 x86 SP1 SP1QFE
Partmgr.sys 5.2.3790.3002 25,088 31-Aug-2007 15:04 x86 SP1 SP1QFE
Swprv.dll 5.2.3790.3002 285,696 01-Sep-2007 10:14 x86 SP1 SP1QFE
Volsnap.sys 5.2.3790.3002 168,448 31-Aug-2007 14:00 x86 SP1 SP1QFE
Vssadmin.exe 5.2.3790.3002 134,144 31-Aug-2007 14:00 x86 SP1 SP1QFE
Vssapi.dll 5.2.3790.3002 567,296 01-Sep-2007 10:14 x86 SP1 SP1QFE
Vssui.dll 5.2.3790.3002 144,384 01-Sep-2007 10:14 x86 SP1 SP1QFE
Vssvc.exe 5.2.3790.3002 837,120 31-Aug-2007 14:00 x86 SP1 SP1QFE
Vss_ps.dll 5.2.3790.3002 20,480 01-Sep-2007 10:14 x86 SP1 SP1QFE
Eventcls.dll 5.2.3790.4143 31,232 01-Sep-2007 10:00 x86 SP2 SP2QFE
Ftdisk.sys 5.2.3790.4143 137,216 31-Aug-2007 14:37 x86 SP2 SP2QFE
Partmgr.sys 5.2.3790.4143 25,088 31-Aug-2007 16:03 x86 SP2 SP2QFE
Swprv.dll 5.2.3790.4143 285,696 01-Sep-2007 10:00 x86 SP2 SP2QFE
Volsnap.sys 5.2.3790.4143 168,448 31-Aug-2007 14:38 x86 SP2 SP2QFE
Vssadmin.exe 5.2.3790.4143 134,144 31-Aug-2007 14:38 x86 SP2 SP2QFE
Vssapi.dll 5.2.3790.4143 567,296 01-Sep-2007 10:00 x86 SP2 SP2QFE
Vssui.dll 5.2.3790.4143 144,384 02-Sep-2007 00:20 x86 SP2 SP2QFE
Vssvc.exe 5.2.3790.4143 837,120 31-Aug-2007 14:38 x86 SP2 SP2QFE
Vss_ps.dll 5.2.3790.4143 20,480 01-Sep-2007 10:00 x86 SP2 SP2QFE
Windows Server 2003 and Windows XP, x64-based versions
File name File version File size Date Time Platform SP requirement Service branch
Eventcls.dll 5.2.3790.3002 46,080 01-Sep-2007 23:59 x64 SP1 SP1QFE
Ftdisk.sys 5.2.3790.3002 240,128 01-Sep-2007 23:59 x64 SP1 SP1QFE
Partmgr.sys 5.2.3790.3002 45,056 01-Sep-2007 23:59 x64 SP1 SP1QFE
Volsnap.sys 5.2.3790.3002 326,144 01-Sep-2007 23:59 x64 SP1 SP1QFE
Vssui.dll 5.2.3790.3002 233,472 01-Sep-2007 23:59 x64 SP1 SP1QFE
Vss_ps.dll 5.2.3790.3002 26,624 01-Sep-2007 23:59 x64 SP1 SP1QFE
Swprv.dll 5.2.3790.3002 685,056 01-Sep-2007 23:59 x64 SP1 SP1QFE\IA
Vssadmin.exe 5.2.3790.3002 245,248 01-Sep-2007 23:59 x64 SP1 SP1QFE\IA
Vssapi.dll 5.2.3790.3002 1,335,808 01-Sep-2007 23:59 x64 SP1 SP1QFE\IA
Vssvc.exe 5.2.3790.3002 2,063,872 02-Sep-2007 00:00 x64 SP1 SP1QFE\IA
Swprv.dll 5.2.3790.3002 685,056 01-Sep-2007 23:59 x64 SP1 SP1QFE\ID
Vssadmin.exe 5.2.3790.3002 245,248 01-Sep-2007 23:59 x64 SP1 SP1QFE\ID
Vssapi.dll 5.2.3790.3002 1,335,808 01-Sep-2007 23:59 x64 SP1 SP1QFE\ID
Vssvc.exe 5.2.3790.3002 2,063,872 02-Sep-2007 00:00 x64 SP1 SP1QFE\ID
Swprv.dll 5.2.3790.3002 685,056 01-Sep-2007 23:59 x64 SP1 SP1QFE\IP
Vssadmin.exe 5.2.3790.3002 245,248 01-Sep-2007 23:59 x64 SP1 SP1QFE\IP
Vssapi.dll 5.2.3790.3002 1,335,808 01-Sep-2007 23:59 x64 SP1 SP1QFE\IP
Vssvc.exe 5.2.3790.3002 2,063,872 01-Sep-2007 23:59 x64 SP1 SP1QFE\IP
Swprv.dll 5.2.3790.3002 685,056 01-Sep-2007 23:59 x64 SP1 SP1QFE\IS
Vssadmin.exe 5.2.3790.3002 245,248 01-Sep-2007 23:59 x64 SP1 SP1QFE\IS
Vssapi.dll 5.2.3790.3002 1,335,808 01-Sep-2007 23:59 x64 SP1 SP1QFE\IS
Vssvc.exe 5.2.3790.3002 2,063,872 02-Sep-2007 00:00 x64 SP1 SP1QFE\IS
Wvssapi.dll 5.2.3790.3002 567,296 02-Sep-2007 00:00 x86 SP1 SP1QFE\WOW
Wvss_ps.dll 5.2.3790.3002 20,480 02-Sep-2007 00:00 x86 SP1 SP1QFE\WOW
Eventcls.dll 5.2.3790.4143 46,080 02-Sep-2007 00:22 x64 SP2 SP2QFE
Ftdisk.sys 5.2.3790.4143 240,128 02-Sep-2007 00:22 x64 SP2 SP2QFE
Partmgr.sys 5.2.3790.4143 45,056 02-Sep-2007 00:22 x64 SP2 SP2QFE
Volsnap.sys 5.2.3790.4143 326,144 02-Sep-2007 00:22 x64 SP2 SP2QFE
Vssui.dll 5.2.3790.4143 233,472 02-Sep-2007 00:22 x64 SP2 SP2QFE
Vss_ps.dll 5.2.3790.4143 26,624 02-Sep-2007 00:22 x64 SP2 SP2QFE
Swprv.dll 5.2.3790.4143 685,056 02-Sep-2007 00:22 x64 SP2 SP2QFE\IA
Vssadmin.exe 5.2.3790.4143 245,248 02-Sep-2007 00:22 x64 SP2 SP2QFE\IA
Vssapi.dll 5.2.3790.4143 1,335,808 02-Sep-2007 00:22 x64 SP2 SP2QFE\IA
Vssvc.exe 5.2.3790.4143 2,063,872 02-Sep-2007 00:22 x64 SP2 SP2QFE\IA
Swprv.dll 5.2.3790.4143 685,056 02-Sep-2007 00:22 x64 SP2 SP2QFE\ID
Vssadmin.exe 5.2.3790.4143 245,248 02-Sep-2007 00:22 x64 SP2 SP2QFE\ID
Vssapi.dll 5.2.3790.4143 1,335,808 02-Sep-2007 00:22 x64 SP2 SP2QFE\ID
Vssvc.exe 5.2.3790.4143 2,063,872 02-Sep-2007 00:22 x64 SP2 SP2QFE\ID
Swprv.dll 5.2.3790.4143 685,056 02-Sep-2007 00:22 x64 SP2 SP2QFE\IP
Vssadmin.exe 5.2.3790.4143 245,248 02-Sep-2007 00:22 x64 SP2 SP2QFE\IP
Vssapi.dll 5.2.3790.4143 1,335,808 02-Sep-2007 00:22 x64 SP2 SP2QFE\IP
Vssvc.exe 5.2.3790.4143 2,063,872 02-Sep-2007 00:22 x64 SP2 SP2QFE\IP
Swprv.dll 5.2.3790.4143 685,056 02-Sep-2007 00:22 x64 SP2 SP2QFE\IS
Vssadmin.exe 5.2.3790.4143 245,248 02-Sep-2007 00:22 x64 SP2 SP2QFE\IS
Vssapi.dll 5.2.3790.4143 1,335,808 02-Sep-2007 00:22 x64 SP2 SP2QFE\IS
Vssvc.exe 5.2.3790.4143 2,063,872 02-Sep-2007 00:22 x64 SP2 SP2QFE\IS
Wvssapi.dll 5.2.3790.4143 567,296 02-Sep-2007 00:22 x86 SP2 SP2QFE\WOW
Wvss_ps.dll 5.2.3790.4143 20,480 02-Sep-2007 00:22 x86 SP2 SP2QFE\WOW
Windows Server 2003, Itanium-based versions
File name File version File size Date Time Platform SP requirement Service branch
Eventcls.dll 5.2.3790.3002 82,432 01-Sep-2007 23:59 IA-64 SP1 SP1QFE
Ftdisk.sys 5.2.3790.3002 499,200 01-Sep-2007 23:59 IA-64 SP1 SP1QFE
Partmgr.sys 5.2.3790.3002 83,456 01-Sep-2007 23:59 IA-64 SP1 SP1QFE
Volsnap.sys 5.2.3790.3002 504,832 01-Sep-2007 23:59 IA-64 SP1 SP1QFE
Vssui.dll 5.2.3790.3002 407,552 01-Sep-2007 23:59 IA-64 SP1 SP1QFE
Vss_ps.dll 5.2.3790.3002 33,280 01-Sep-2007 23:59 IA-64 SP1 SP1QFE
Swprv.dll 5.2.3790.3002 860,672 01-Sep-2007 23:59 IA-64 SP1 SP1QFE\IA
Vssadmin.exe 5.2.3790.3002 313,856 01-Sep-2007 23:59 IA-64 SP1 SP1QFE\IA
Vssapi.dll 5.2.3790.3002 1,657,344 01-Sep-2007 23:59 IA-64 SP1 SP1QFE\IA
Vssvc.exe 5.2.3790.3002 2,588,160 01-Sep-2007 23:59 IA-64 SP1 SP1QFE\IA
Swprv.dll 5.2.3790.3002 860,672 01-Sep-2007 23:59 IA-64 SP1 SP1QFE\ID
Vssadmin.exe 5.2.3790.3002 313,856 01-Sep-2007 23:59 IA-64 SP1 SP1QFE\ID
Vssapi.dll 5.2.3790.3002 1,657,344 01-Sep-2007 23:59 IA-64 SP1 SP1QFE\ID
Vssvc.exe 5.2.3790.3002 2,588,160 01-Sep-2007 23:59 IA-64 SP1 SP1QFE\ID
Wvssapi.dll 5.2.3790.3002 567,296 01-Sep-2007 23:59 x86 SP1 SP1QFE\WOW
Wvss_ps.dll 5.2.3790.3002 20,480 01-Sep-2007 23:59 x86 SP1 SP1QFE\WOW
Eventcls.dll 5.2.3790.4143 82,432 02-Sep-2007 00:23 IA-64 SP2 SP2QFE
Ftdisk.sys 5.2.3790.4143 499,200 02-Sep-2007 00:23 IA-64 SP2 SP2QFE
Partmgr.sys 5.2.3790.4143 83,456 02-Sep-2007 00:23 IA-64 SP2 SP2QFE
Volsnap.sys 5.2.3790.4143 504,832 02-Sep-2007 00:23 IA-64 SP2 SP2QFE
Vssui.dll 5.2.3790.4143 407,552 02-Sep-2007 00:23 IA-64 SP2 SP2QFE
Vss_ps.dll 5.2.3790.4143 33,280 02-Sep-2007 00:23 IA-64 SP2 SP2QFE
Swprv.dll 5.2.3790.4143 861,184 02-Sep-2007 00:23 IA-64 SP2 SP2QFE\IA
Vssadmin.exe 5.2.3790.4143 313,856 02-Sep-2007 00:23 IA-64 SP2 SP2QFE\IA
Vssapi.dll 5.2.3790.4143 1,657,344 02-Sep-2007 00:23 IA-64 SP2 SP2QFE\IA
Vssvc.exe 5.2.3790.4143 2,588,160 02-Sep-2007 00:23 IA-64 SP2 SP2QFE\IA
Swprv.dll 5.2.3790.4143 861,184 02-Sep-2007 00:23 IA-64 SP2 SP2QFE\ID
Vssadmin.exe 5.2.3790.4143 313,856 02-Sep-2007 00:23 IA-64 SP2 SP2QFE\ID
Vssapi.dll 5.2.3790.4143 1,657,344 02-Sep-2007 00:23 IA-64 SP2 SP2QFE\ID
Vssvc.exe 5.2.3790.4143 2,588,160 02-Sep-2007 00:23 IA-64 SP2 SP2QFE\ID
Wvssapi.dll 5.2.3790.4143 567,296 02-Sep-2007 00:23 x86 SP2 SP2QFE\WOW
Wvss_ps.dll 5.2.3790.4143 20,480 02-Sep-2007 00:23 x86 SP2 SP2QFE\WOW


REFERENCES

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: DPM VSS snapshot

Keywords: atdownload kbexpertiseadvanced kbhotfixrollup kbfix kbpubtypekc kbqfe kbhotfixserver KB940349



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