Article ID: 939428
Article Last Modified on 7/18/2007
APPLIES TO
- Windows Home Server
SYMPTOMS
When you try to configure backup options for a client computer in Windows Home Server, you may receive the following error message:
CAUSE
This problem may occur when the Windows Home Server Connector software is installed incorrectly on the client computer.
RESOLUTION
To resolve this problem, uninstall and then reinstall the Connector software on the client computer. To do this, follow these steps:
- Uninstall the Connector software.
Windows Vista- Click Start, and then click Control Panel.
- Double-click Programs and Features.
- Click Windows Home Server Connector, and then click Uninstall.
- Follow the instructions that appear on the screen to finish uninstalling the software.
Windows XP
- Click Start, click Run, type appwiz.cpl, and then click OK.
- Click Windows Home Server Connector, and then click Remove.
- Follow the instructions that appear on the screen to finish uninstalling the software.
- Reinstall the Connector software.
- Insert the Windows Home Connector CD. Or, run the Connector Setup program from the shared folder on the Windows Home Server computer. The Setup program has the following path:
\\
ServerName
\Software\Home Server Connector Software\Setup.exe - Follow the instructions that appear on the screen to finish installing the software.
- Insert the Windows Home Connector CD. Or, run the Connector Setup program from the shared folder on the Windows Home Server computer. The Setup program has the following path:
MORE INFORMATION
For more information about Windows Home Server, visit the following Microsoft Web sites:
Introducing Windows Home Server
http://www.microsoft.com/WindowsHomeServer
Windows Home Server Forums
http://forums.microsoft.com/WindowsHomeServer
Keywords: kbbackup kbexpertisebeginner kbtshoot kbprb KB939428