Article ID: 938489
Article Last Modified on 10/31/2007
APPLIES TO
- Microsoft Works 8
SYMPTOMS
When you try to insert an image or try to open a template that contains images in a non-English Microsoft Works Word Processor program, you may receive the following error message:
CAUSE
This behavior may occur if one of the following programs is installed:
- 2007 Microsoft Office system
- 2007 Microsoft Office Trial
- Microsoft Works 6.0 Converter for Works and Word Users
You receive the error message for each image that you try to insert, or for each image that appears in the template.
This behavior occurs because two files that are needed are missing from the local language folder. For example, the Wkgl90.dll and Wkimgl90.dll files may be missing from the 1031 folder when you install the German version of Works. However, the Wkgl90.dll and Wkimgl90.dll files are in the 1033 folder as expected. The 1033 folder is the English language folder.
RESOLUTION
To resolve this behavior, follow these steps:
- Determine the locale identifier for the version of Works that you are using.
For more information about locale identifiers, click the following article number to view the article in the Microsoft Knowledge Base:221435 List of supported locale identifiers in Word
- Open the English locale folder in Works.
To open the English locale folder in Works on a Windows Vista-based computer, click Start, typeLocal disk
\Program Files\Microsoft Works\1033 in the Start Search box, and then press ENTER. In this example,Local disk
is the drive letter where Works is installed.
To open the English locale folder in Works on Microsoft Windows XP and earlier versions, click Start, click Run, typeLocal disk
\Program Files\Microsoft Works\1033, and then click OK. In this example,Local disk
is the drive letter where Works is installed. - Locate and then right-click the Wkgl90.dll file. Click Copy.
- Open the locale folder for the version of Works that you are using.
To do this in Windows Vista, click Start, typeLocal disk
\Program Files\Microsoft Works\locale
in the Start Search box wherelocale
is the locale ID, and then press ENTER.
To open the locale folder for the version of Works that you are using in Windows XP and earlier versions, click Start, click Run, typeLocal disk
\Program Files\Microsoft Works\locale
, and then click OK. In this example,locale
is the locale ID. - Paste the Wkgl90.dll file in the folder that you opened in step 4.
To do this in Windows Vista, click Paste on the Organize menu.
To do this in Windows XP and earlier versions, click Paste on the Edit menu. - To copy the Wkimgl90.dll file, repeat steps 2 through 5.
Note You must substitute the Wkimgl90.dll file for the Wkgl90.dll file in step 3 and in step 5.
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