Article ID: 938125
Article Last Modified on 8/1/2007
APPLIES TO
- Microsoft Dynamics CRM 3.0
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
SYMPTOMS
Consider the following scenario in Microsoft Dynamics CRM 3.0. In the Active Contacts view, you use the "For All Records on All Pages" feature to create a quick campaign. You create the quick campaign to build the member list for the campaign. Then, you run the quick campaign. In this scenario, you receive the following error message:
Note You receive this error message in the Error Details field on the Quick Campaign page.
Additionally, you receive the following error message in the Microsoft Dynamics CRM platform trace:
RESOLUTION
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics CRM 3.0 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook
| File name | File version | File size | Date | Time | Hashes | Platform |
|---|---|---|---|---|---|---|
| Crmobjectmodel.dll | 3.0.5300.1642 | 6,771,048 | 30-Jul-2007 | 08:54 | MD5: 13C097C3F2C9A95DA0703816B107EA9A SHA1: 248C7F15317DC5B58F70941CD98A412291F283BA |
x86 |
| Microsoft.crm.application.pages.dll | 3.0.5300.1642 | 738,664 | 30-Jul-2007 | 08:44 | MD5: AA351A908FF5D70365E292A524208F47 SHA1: 4045F9D9AF8CE19206BA2254A9ED893F811EC517 |
x86 |
| Microsoft.crm.metadatahelper.dll | 3.0.5300.1642 | 83,304 | 30-Jul-2007 | 08:42 | MD5: FAA2823287E0952073239C335B62FAC7 SHA1: AF48E757DC0A114F0863A8E92D732E90B30BDF32 |
x86 |
| Microsoft.crm.objectmodel.dll | 3.0.5300.1642 | 324,968 | 30-Jul-2007 | 08:42 | MD5: B22B42B870974133165E123C9A6CFE86 SHA1: B9477BB3AC755F24BDE402E1C2AFFEF4270DD203 |
x86 |
| Pkgutil.cmd | Not applicable | 113 | 29-Mar-2007 | 20:18 | Not applicable | Not applicable |
| Print_dlg.aspx | Not applicable | 8,822 | 27-Jul-2007 | 23:03 | Not applicable | Not applicable |
| Microsoft.crm.metadatahelper.dll | 3.0.5300.1 | 80,664 | 17-Nov-2005 | 04:42 | MD5: D31741CF19E7D4C906A1059FD89C1D79 SHA1: A66C6852F249C6413220343BF65CEFD2E93D1E8D |
x86 |
| Microsoft.crm.objectmodel.dll | 3.0.5300.1 | 318,232 | 17-Nov-2005 | 04:42 | MD5: 16A81E3990F8FEE0030392D56482695A SHA1: A9E13671C7D3C38D706CA4D9F8F7801A99A7E88F |
x86 |
Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook Compatibility Update
| File name | File version | File size | Date | Time | Hashes | Platform |
|---|---|---|---|---|---|---|
| Crmobjectmodel.dll | 3.0.5300.1642 | 6,771,048 | 30-Jul-2007 | 08:54 | MD5: D73FB7A9F251601F604AA6C5D0EA8E84 SHA1: CED561A325AF6FAF8B47ECAADD475E33ECB4B929 |
x86 |
| Microsoft.crm.application.pages.dll | 3.0.5300.1642 | 738,664 | 30-Jul-2007 | 08:44 | MD5: 43DA6D1CE252FEBEBC6C08492D0AEAF8 SHA1: 18CE75628C7D507A45A3F71C2D30E408FEAEC615 |
x86 |
| Microsoft.crm.metadatahelper.dll | 3.0.5300.1642 | 83,304 | 30-Jul-2007 | 08:44 | MD5: A9CC411DBE660C6A027600263D476B65 SHA1: 57ECD827DD25A4319E51C517781D62C9B3EEB68E |
x86 |
| Microsoft.crm.objectmodel.dll | 3.0.5300.1642 | 324,968 | 30-Jul-2007 | 08:44 | MD5: 0E9DCBE07E8EB582965F72273F2370A9 SHA1: 10BE72A3F602B867EF708C7B12A4BC9A4CF3FA9C |
x86 |
| Print_dlg.aspx | Not applicable | 8,822 | 27-Jul-2007 | 23:03 | Not applicable | Not applicable |
Microsoft Dynamics CRM 3.0 server
| File name | File version | File size | Date | Time | Hashes | Platform |
|---|---|---|---|---|---|---|
| Crmbulkmailservice.exe | 3.0.5300.1642 | 2,862,952 | 30-Jul-2007 | 08:51 | MD5: 2E436B227379F9E9D337DDE12CEEF3A1 SHA1: 81B46E4B7FCDF88BA2643265FC95314F8D96C451 |
x86 |
| Crmobjectmodel.dll | 3.0.5300.1642 | 6,771,048 | 30-Jul-2007 | 08:54 | MD5: 13C097C3F2C9A95DA0703816B107EA9A SHA1: 248C7F15317DC5B58F70941CD98A412291F283BA |
x86 |
| Crmworkflowservice.exe | 3.0.5300.1642 | 3,911,528 | 30-Jul-2007 | 08:51 | MD5: A5506C690438D35823B09C0BC3C51D9B SHA1: DB20BEB2DEEAC205B651BCED444FD2B93C2641E9 |
x86 |
| Microsoft.crm.application.pages.dll | 3.0.5300.1642 | 968,040 | 30-Jul-2007 | 08:44 | MD5: DED4156A9DB24AFB8287E226711A2E54 SHA1: B00F88F1D17C5BE6EF0CB69E5E658F26F0BC7079 |
x86 |
| Microsoft.crm.metadatahelper.dll | 3.0.5300.1642 | 83,304 | 30-Jul-2007 | 08:44 | MD5: AC3928AD9CD3454247BF465EF6A2B5A4 SHA1: 138DC6947DDF968F4C9984B4196FF7EFFC9E697A |
x86 |
| Microsoft.crm.objectmodel.dll | 3.0.5300.1642 | 324,968 | 30-Jul-2007 | 08:44 | MD5: CE713FBD5C0901A66B04D7C5593D3EE2 SHA1: B09C6A880324FDC23AB0277BE696643114645233 |
x86 |
| Pkgutil.cmd | Not applicable | 113 | 29-Mar-2007 | 20:18 | Not applicable | Not applicable |
| Print_dlg.aspx | Not applicable | 8,822 | 27-Jul-2007 | 23:03 | Not applicable | Not applicable |
| Microsoft.crm.metadatahelper.dll | 3.0.5300.1 | 80,648 | 17-Nov-2005 | 04:38 | MD5: FC3AFA2E6014BAD3724129713B0B8735 SHA1: 083B5C2023E7F903852A0607A8D527B5C539E04B |
x86 |
| Microsoft.crm.objectmodel.dll | 3.0.5300.1 | 318,216 | 17-Nov-2005 | 04:39 | MD5: C3DEC53D3736B9000C2112A89A3434BA SHA1: D7CABF23BFAED44DD21B51075C50822C108B9DED |
x86 |
| Crmdbhotfix.dll | 3.0.5300.1605 | 105,832 | 29-Mar-2007 | 20:18 | MD5: 03EE950503E9BD7425B1702308403C6C SHA1: 6AE59976526A289FB9D1454846AFBF90210CE11E |
x86 |
| Kb927207_client.dll | 3.0.5300.1642 | 61,800 | 30-Jul-2007 | 08:49 | MD5: ECA972F3C047D9A3B9137A36D2584AB9 SHA1: 363A3D5F218B390C58D53C0C586724715792A4BE |
x86 |
| Kb930604_client.dll | 3.0.5300.1642 | 65,384 | 30-Jul-2007 | 08:49 | MD5: DF28CBED1825289F01E99EF06DFA1F9F SHA1: 2189F3174E8B344D07DA597EB64103EE1D9CB34E |
x86 |
| Kb930610_client.dll | 3.0.5300.1642 | 117,096 | 30-Jul-2007 | 08:49 | MD5: A9EBBA98FC747E12352AC8A1983D1448 SHA1: F951FDD32BF1EA072F242A9688DE6BE83DBDA071 |
x86 |
| Kb931627_client.dll | 3.0.5300.1642 | 160,104 | 30-Jul-2007 | 08:49 | MD5: AB4CAF254F8C877BBBECD8893815F8B7 SHA1: E310B1248C3D497AA7E746560CE5C3B71F0AC51E |
x86 |
| Kb932205_client.dll | 3.0.5300.1642 | 63,848 | 30-Jul-2007 | 08:49 | MD5: C194C960DB84FE5B69E75C7D8C16BAAD SHA1: 148A1FC43ECF89E2E7C5C4B1179517120035EFB1 |
x86 |
| Kb933214_client.dll | 3.0.5300.1642 | 71,016 | 30-Jul-2007 | 08:49 | MD5: 8C34A5BC2EC90D9F4C4463C7C46C7428 SHA1: AD8B56F8CA7D2271FE64622DFAA2FF67E3091220 |
x86 |
| Kb933423_client.dll | 3.0.5300.1642 | 91,496 | 30-Jul-2007 | 08:49 | MD5: A734A1123C0A6228F4534E7316A6802D SHA1: 5B19A2EA1DD919AB0A6E55314299B8CF827DEF1D |
x86 |
| Kb933658_client.dll | 3.0.5300.1642 | 67,432 | 30-Jul-2007 | 08:49 | MD5: 4BF57BFE8F91E531156E83F5B3C2BCD9 SHA1: BE82ACE9F6688FEB7BF128F22102AAB5211E85FF |
x86 |
| Kb935529_client.dll | 3.0.5300.1642 | 71,528 | 30-Jul-2007 | 08:49 | MD5: 8805675098DAF646E7BBAF8719A24D98 SHA1: 484A7127A03ACD64E831CA2988892485FFE533C0 |
x86 |
| Kb935844_client.dll | 3.0.5300.1642 | 116,072 | 30-Jul-2007 | 08:49 | MD5: 5FF6FF174AF0B240FE82D2A694C2C74E SHA1: 533B042178D817BDBC673D300E0C8D18AB8B3033 |
x86 |
| Kb936019_client.dll | 3.0.5300.1642 | 62,312 | 30-Jul-2007 | 08:49 | MD5: FF91ED6860297D960094CD1778789354 SHA1: 72EF6A1AFC1BA21E027D047D79A31B19C37A9622 |
x86 |
| Kb936204_client.dll | 3.0.5300.1642 | 92,520 | 30-Jul-2007 | 08:49 | MD5: 303735B4BC267BF9A643CF7E7D4BCE10 SHA1: 1D06097A5E7A49F5AB229184B3DC33B889093690 |
x86 |
| Kb938125_client.dll | 3.0.5300.1642 | 62,312 | 30-Jul-2007 | 08:49 | MD5: D943809393B1D3F2FFFEC85804587347 SHA1: EC541502F51E3197C7A4D8819F7C659421C14E91 |
x86 |
| Kb938238_client.dll | 3.0.5300.1642 | 70,504 | 30-Jul-2007 | 08:49 | MD5: E96BC7DC32F625977B8227E6E0ADF61D SHA1: 678AED0D01B67980FD7D9E7E46FC701A43A37730 |
x86 |
Installation information
Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server software or the Microsoft Dynamics CRM client for Microsoft Office Outlook software.
Prerequisites
You must have Update Rollup 2 for Microsoft Dynamics CRM 3.0 installed to apply this hotfix. For more information about Update Rollup 2, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available
Restart requirement
If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.
Removal information
To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Microsoft Windows 2000, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.
The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB938125$\Spuninst folder. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
832475 Description of the new features in the package installer for Windows software updates
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Keywords: kberrmsg kbhotfixserver kbqfe kbmbsmigrate kbpubtypekc KB938125
