Microsoft KB Archive/937693

Knowledge Base

Error message when you try to use the Password Change pages that are included with IIS 6.0 to change a domain password that is expired: "Error: Object required"

Article ID: 937693

Article Last Modified on 12/3/2007

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APPLIES TO

• Microsoft Internet Information Services 6.0

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SYMPTOMS

You try to use the Password Change pages that are included with Internet Information Services (IIS) 6.0 to change a domain password that is expired. When you do this, you may receive an error message that resembles the following:

Error: Object required.

This issue occurs when IIS 6.0 is installed on a Windows Server 2003 x64-based server.

CAUSE

This issue occurs if the x64 version of the Iispwchg.dll file is not installed on the server that is running IIS 6.0.

RESOLUTION

To resolve this issue, install the x64 version of the Iispwchg.dll file, and then register the x64 version of the Iispwchg.dll file. To do this, follow these steps:

1. In the AMD64 folder on the CD for the x64-based versions of Windows Server 2003, expand the x64 version of the Iispwchg.dll file. To do this, follow these steps:
   1. Click Start, click Run, type cmd, and then click OK.
   2. Type the following command, and then press ENTER:

      expand cd drive:\AMD64\IISPWCHG.DL_ hard disk drive:\Windows\system32\inetsrv\iisadmpwd\iispwchg.dll

      Notes

      • In this command, cd drive is a placeholder for the letter of the CD drive, and hard disk drive is a placeholder for the hard disk drive where Windows Server 2003 is installed.
      • If the installation files for the x64-based versions of Windows Server 2003 are located on a share or in another location, modify this command as appropriate.
2. Register the Iispwchg.dll file. To do this, click Start, click Run, type the following command, and then click OK:

   regsvr32 hard disk drive:\Windows\system32\inetsrv\iisadmpwd\iispwchg.dll

3. Reset IIS 6.0. To do this, click Start, click Run, type iisreset, and then click OK.

REFERENCES

For more information about how to troubleshoot problems that occur when you use the Password Change pages, click the following article number to view the article in the Microsoft Knowledge Base:

894825 Troubleshoot problems with the Password Change pages that are included in IIS

For more information about issues that may occur when you use the Password Change pages, click the following article number to view the article in the Microsoft Knowledge Base:

833734 FIX: You experience various problems when you use the Password Change pages in IIS 6.0

Keywords: kberrmsg kbtshoot kbprb KB937693

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