Microsoft KB Archive/936500

Knowledge Base

You may receive error code 0xc00e050f when you try to install Message Queuing on a Windows Server 2003 domain controller

Article ID: 936500

Article Last Modified on 10/11/2007

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APPLIES TO

• Microsoft Windows Server 2003, Enterprise Edition
• Microsoft Windows Server 2003, Enterprise x64 Edition
• Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
• Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
• Microsoft Windows Server 2003, Datacenter x64 Edition
• Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
• Microsoft Windows Server 2003, Standard Edition (32-bit x86)
• Microsoft Windows Server 2003, Standard x64 Edition

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SYMPTOMS

When you try to install Microsoft Message Queuing on a Microsoft Windows Server 2003 domain controller, you may receive the following error message:

The ID of the MsmqServices object cannot be obtained from Active Directory.
Error Code: 0xc00e050f
Error Description: The object was not found in Active Directory

Additionally, the following error message is logged in the Msmqinst.log file:

Error Code: 0xc00e050f
Error Description: The object was not found in Active Directory.
User RETRY
UI The ID of the MsmqServices object cannot be obtained from Active Directory.

CAUSE

This problem occurs because one of the following conditions is true:

• The MsmqServices object is missing in the Active Directory directory service.
• The Authenticated Users group does not have sufficient permissions in Active Directory.

RESOLUTION

Warning If you use the Active Directory Service Interfaces (ADSI) Edit Microsoft Management Console (MMC) snap-in, the LDP utility, or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, you can cause serious problems. These problems may require that you reinstall Microsoft Windows, Microsoft Exchange Server, or both Windows and Exchange. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes at your own risk.

Note The ADSI Edit MMC snap-in is included with the Microsoft Windows Server 2003 Support Tools. To install the Windows Server 2003 Support Tools, double-click Suptools.msi in the Support\Tools folder on the Windows Server 2003 CD.

To resolve this problem, follow these steps:

1. Click Start, click Run, type adsiedit.msc, and then click OK.
2. Expand Configuration [DomainControllerName.DomainName.com], expand CN=Configuration,DC=DomainName,DC=com, and then expand CN=Services.
3. If the CN=MsmqServices object is missing, right-click CN=Services, click New, and then click Object. If the CN=MsmqServices exists, go to step 6.
4. Click mSMQEnterpriseSettings, and then click Next.
5. In the Value box, type MsmqServices, and then click Next.
6. Click Finish.
7. Right-click CN=MsmqServices, and then click Properties.
8. Click the Security tab, and then click Authenticated Users.
9. Click to select the Read check box, and then click OK.

Additional query words: MSMQ3 MSMQ30

Keywords: kberrmsg kbtshoot kbprb kbpubtypekc KB936500

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