Article ID: 936003
Article Last Modified on 12/21/2007
APPLIES TO
- Windows Vista Home Premium
- Windows Vista Business
- Windows Vista Enterprise
- Windows Vista Ultimate
- Windows Vista Business 64-bit Edition
- Windows Vista Enterprise 64-bit Edition
- Windows Vista Home Basic 64-bit Edition
- Windows Vista Home Premium 64-bit Edition
- Windows Vista Ultimate 64-bit Edition
- Windows Vista Home Basic
Important The update that is described in this Microsoft Knowledge Base article has been replaced by the update that is described in Microsoft Knowledge Base article 941600. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
941600 Cumulative update rollup for USB core components in Windows Vista
INTRODUCTION
Microsoft has released a cumulative update rollup for Windows Vista. This rollup helps establish a quality baseline for the USB core components on the Windows Vista operating system. This rollup supersedes previously-released USB fixes and contains additional high-applicability USB fixes.
MORE INFORMATION
Issues that are fixed in the update rollup
This update rollup includes the fixes that are included in the following Microsoft Knowledge Base articles:
925528 Stop errors occur on a Windows-based computer that has 2GB or more of RAM and is using an NVIDIA nForce USB controller
929734 You may experience problems after you resume a Windows Vista-based computer from sleep or from hibernation
930568 Error message when you try to put a Windows Vista-based computer to sleep or into hibernation: "STOP 0x000000FE BUGCODE_USB_DRIVER"
929478 After you use the Safely Remove Hardware option to remove a built-in optical drive from a portable Windows Vista-based computer, you may be unable to reconnect the drive
930570 Error message in the Usbhub.sys process when you wake a Windows Vista-based computer from sleep or from hibernation: "STOP 0x00000044"
928631 A USB device may no longer work correctly after Windows Vista resumes from sleep or from hibernation
933433 Recording quality is poor when you use a USB microphone on a Windows Vista-based computer that has 4 GB of RAM or more
933442 A USB composite device does not work after you disable and then enable the device in Device Manager on a computer that is running Windows Vista
934633 When you connect a USB multifunction printer device to a Windows Vista-based computer, a second instance of the printer object is created, and the first instance no longer works
934796 Error message on a Windows Vista-based computer that is running a USB composite device: "STOP 0x000000FE"
933824 The Safely Remove Hardware feature and the Windows Explorer "Eject" command do not work correctly with an Apple iPod that is connected to a Windows Vista-based computer
935782 A USB device takes a long time to resume from "selective suspend" mode on a Windows Vista-based computer that uses UHCI USB controllers
935783 When you resume a Windows Vista-based computer from sleep, you may experience unexpected behavior from a USB device
The following issues were not previously documented in a Microsoft Knowledge Base article.
- When the computer resumes from a suspend state or from a hibernation state, the computer stops responding, and you receive a 0x9F stop message on a blue screen.
- The computer takes a long time to resume from a suspend state or from a hibernation state.
- The computer takes a long time to resume from a suspend state or from a hibernation state when you use a VIA controller.
- The computer stops responding when you use an AuthenTec USB fingerprint reader. Also, you receive a 0xFE Stop error on a blue screen or a 0x9F Stop error on a blue screen.
- The computer stops responding when you use a USB Bluetooth audio device.
- The computer takes a long time to resume from a suspend state or from a hibernation state when you use an Enhanced Host Controller Interface (EHCI) controller.
- The computer stops responding when you remove a USB device, and you receive a 0xFE Stop error on a blue screen.
- When a computer resumes from a suspend state or from a hibernation state multiple times, you receive a 0xFE Stop error on a blue screen.
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Important The update that is described in this Microsoft Knowledge Base article has been replaced by the update that is described in Microsoft Knowledge Base article 941600. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
941600 Cumulative update rollup for USB core components in Windows Vista
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Update.mum | Not Applicable | 3,410 | 11-May-2007 | 17:17 | Not Applicable |
| Usbccgp.sys | 6.0.6000.20596 | 73,216 | 11-May-2007 | 01:30 | x86 |
| Usbhub.sys | 6.0.6000.20596 | 192,000 | 11-May-2007 | 01:30 | x86 |
| Hidclass.sys | 6.0.6000.20596 | 38,912 | 11-May-2007 | 01:30 | x86 |
| Hidir.sys | 6.0.6000.20596 | 21,504 | 11-May-2007 | 01:30 | x86 |
| Hidparse.sys | 6.0.6000.20596 | 25,472 | 11-May-2007 | 01:30 | Not Applicable |
| Hidusb.sys | 6.0.6000.20596 | 12,288 | 11-May-2007 | 01:30 | x86 |
| Hccoin.dll | 6.0.6000.20596 | 8,704 | 11-May-2007 | 02:40 | x86 |
| Usbd.sys | 6.0.6000.20596 | 5,888 | 11-May-2007 | 01:30 | Not Applicable |
| Usbehci.sys | 6.0.6000.20596 | 38,400 | 11-May-2007 | 01:30 | x86 |
| Usbhub.sys | 6.0.6000.20596 | 192,000 | 11-May-2007 | 01:30 | x86 |
| Usbohci.sys | 6.0.6000.20596 | 19,456 | 11-May-2007 | 01:30 | x86 |
| Usbport.sys | 6.0.6000.20596 | 224,768 | 11-May-2007 | 01:30 | x86 |
| Usbuhci.sys | 6.0.6000.20596 | 23,040 | 11-May-2007 | 01:30 | x86 |
| X86_input.inf_31bf3856ad364e35_6.0.6000.20596_none_1eb7a6903c5857e9.manifest | Not Applicable | 2,926 | 11-May-2007 | 17:18 | Not Applicable |
| X86_usb.inf_31bf3856ad364e35_6.0.6000.20596_none_c94073bf2aacfb7d.manifest | Not Applicable | 2,356 | 11-May-2007 | 17:18 | Not Applicable |
| X86_usbport.inf_31bf3856ad364e35_6.0.6000.20596_none_bc0a6c3c1fc84964.manifest | Not Applicable | 5,386 | 11-May-2007 | 17:18 | Not Applicable |
Windows Vista, 64-bit versions
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Amd64_input.inf_31bf3856ad364e35_6.0.6000.20596_none_7ad64213f4b5c91f.manifest | Not Applicable | 2,928 | 11-May-2007 | 17:22 | Not Applicable |
| Amd64_usb.inf_31bf3856ad364e35_6.0.6000.20596_none_255f0f42e30a6cb3.manifest | Not Applicable | 2,358 | 11-May-2007 | 17:22 | Not Applicable |
| Amd64_usbport.inf_31bf3856ad364e35_6.0.6000.20596_none_182907bfd825ba9a.manifest | Not Applicable | 5,388 | 11-May-2007 | 17:22 | Not Applicable |
| Hccoin.dll | 6.0.6000.20596 | 10,752 | 11-May-2007 | 03:29 | x64 |
| Update.mum | Not Applicable | 3,410 | 11-May-2007 | 17:17 | Not Applicable |
| Usbd.sys | 6.0.6000.20596 | 7,552 | 11-May-2007 | 01:55 | x64 |
| Usbehci.sys | 6.0.6000.20596 | 48,128 | 11-May-2007 | 01:55 | x64 |
| Usbhub.sys | 6.0.6000.20596 | 267,264 | 11-May-2007 | 01:55 | x64 |
| Usbohci.sys | 6.0.6000.20596 | 24,064 | 11-May-2007 | 01:55 | x64 |
| Usbport.sys | 6.0.6000.20596 | 258,048 | 11-May-2007 | 01:55 | x64 |
| Usbuhci.sys | 6.0.6000.20596 | 28,672 | 11-May-2007 | 01:55 | x64 |
| Hidclass.sys | 6.0.6000.20596 | 48,640 | 11-May-2007 | 01:55 | x64 |
| Hidir.sys | 6.0.6000.20596 | 25,600 | 11-May-2007 | 01:55 | x64 |
| Hidparse.sys | 6.0.6000.20596 | 31,616 | 11-May-2007 | 01:55 | x64 |
| Hidusb.sys | 6.0.6000.20596 | 15,872 | 11-May-2007 | 01:55 | x64 |
| Usbccgp.sys | 6.0.6000.20596 | 95,744 | 11-May-2007 | 01:55 | x64 |
| Usbhub.sys | 6.0.6000.20596 | 267,264 | 11-May-2007 | 01:55 | x64 |
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Post-installation instructions
After you install this rollup or a later USB-based hotfix, some USB devices may no longer work after Windows Vista resumes from sleep or from hibernation. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
928631 A USB device may no longer work correctly after Windows Vista resumes from sleep or from hibernation
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Keywords: kbprb kbfix kbhotfixserver kbqfe kbpubtypekc KB936003
