Microsoft KB Archive/934542

Knowledge Base

When you use Online Media in the Windows Media Center Extender on an Xbox 360 Video game system, Media Center closes

Article ID: 934542

Article Last Modified on 4/18/2007

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APPLIES TO

• Windows Vista Ultimate
• Windows Vista Home Premium
• Microsoft Xbox 360 Media Remote

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SYMPTOMS

When you use Online Media in the Windows Media Center Extender on an Xbox 360 Video game system, Media Center closes. Additionally, you receive the following error message on a Windows Vista-based Media Center PC:

Connection Terminated
The Xbox 360 has been disconnected because an application has launched UI unexpectedly. Would you like to reconnect?

CAUSE

This problem occurs if the floating language bar is enabled on the Windows Vista-based Media Center PC. This configuration closes the connection between the Media Center PC and the Media Center Extender.

RESOLUTION

To resolve this problem, change the language bar settings for the Media Center Extender. To do this, follow these steps.

Step 1: Configure settings on the Windows Vista-based Media Center PC

1. Click Start , type intl.cpl in the Start Search box, and then press ENTER.
2. On the Keyboards and Languages tab, click Change keyboards.
3. On the Language Bar tab, click Docked in the taskbar under Language Bar options.
4. Click OK.
5. On the Administrative tab, click Copy to reserved accounts.
   
   If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
6. Click the Default user account (new users) check box, and then click OK two times.
7. Click Start , and then click Windows Media Center.
8. Click Tasks, and then click Settings.
9. Click Extender, and then select the Xbox 360 console.
10. Click Uninstall, and then close Windows Media Center.

Step 2: Configure settings on the Xbox 360 console

1. In the System section of the Xbox Dashboard, select Computers.
2. Select Windows Media Center, and then press the A button.
3. Select Disconnect.
4. Press the B button repeatedly until you return to the System section.
5. In the Media section of the Xbox Dashboard, select Media Center.
6. Advance through the instructions on the screen to obtain the eight-digit setup key.
7. Note the setup key.

Step 3: Configure settings on the Windows Vista-based Media Center PC

1. Click Start , and then click Windows Media Center.
2. Click Tasks, and then click add extender.
3. Click Next, and then type the eight-digit setup key that you obtained from the Media section of the Xbox Dashboard.
4. Follow the prompts to complete the Windows Media Extender Setup program.

MORE INFORMATION

When you copy these settings to the reserve accounts in step 1e, you change the language bar settings for all new users who are created on the Media Center PC. After you add the Windows Media Extender, you may want to reverse these changes so that all new users will have a floating language bar. To do this, follow these steps on the Windows Vista-based Media Center PC:

1. Click Start , type intl.cpl in the Start Search box, and then press ENTER.
2. On the Keyboards and Languages tab, click Change keyboards.
3. On the Language Bar tab, click Floating on Desktop under Language Bar options.
4. Click OK.
5. On the Administrative tab, click Copy to reserved accounts.
   

If you are prompted for an administrator password or for confirmation, type the password, or click Continue.

1. Click the Default user account (new users) check box, and then click OK two times.

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