Knowledge Base

The Windows Vista desktop appears black after you enable the "Hide and disable all items on the desktop" policy setting or the "Disable all items" policy setting

Article ID: 934008

Article Last Modified on 8/29/2007

APPLIES TO

Windows Vista Enterprise
Windows Vista Enterprise 64-bit Edition
Windows Vista Ultimate
Windows Vista Ultimate 64-bit Edition
Windows Vista Business

SYMPTOMS

You enable either of the following policy settings:

Hide and disable all items on the desktop on a domain controller
Disable all items in Windows Vista

Then, you experience the following symptoms:

A black desktop appears on the Windows Vista-based client computers that are affected by either of these policy settings.
This black desktop replaces the image that is configured as the background wallpaper.

Note The Windows Vista Gadgets still appear on the desktop in Windows Vista.

You experience this problem if you use the Desktop Wallpaper policy setting to configure an image as the background wallpaper in Windows Vista.

Note For more information about how to view the Desktop Wallpaper policy setting, see the "More Information" section.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions

File name	File version	File size	Date	Time	Platform
Dwm.exe	6.0.6000.20574	82,944	07-Apr-2007	22:06	x86
Uxsms.dll	6.0.6000.20574	28,672	07-Apr-2007	23:12	x86
Dwmredir.dll	6.0.6000.20574	87,552	07-Apr-2007	23:09	x86
Microsoft-windows-desktopwindowmanager-core-ppdlic.xrm-ms	Not Applicable	3,656	07-Apr-2007	23:00	Not Applicable
Win32k.sys	6.0.6000.20574	2,027,520	07-Apr-2007	22:05	x86

Windows Vista, 64-bit versions

File name	File version	File size	Date	Time	Platform
Dwm.exe	6.0.6000.20574	98,304	07-Apr-2007	22:27	x64
Uxsms.dll	6.0.6000.20574	32,768	08-Apr-2007	00:21	x64
Dwmredir.dll	6.0.6000.20574	101,888	08-Apr-2007	00:19	x64
Microsoft-windows-desktopwindowmanager-core-ppdlic.xrm-ms	Not Applicable	3,656	08-Apr-2007	00:09	Not Applicable
Win32k.sys	6.0.6000.20574	2,749,952	07-Apr-2007	22:27	x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

To view the Desktop Wallpaper policy setting, follow these steps:

Click Start, type gpedit.msc in the Start Search box, and then click gpedit in the Programs list.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

In Group Policy Object Editor, expand User Configuration, expand Administrative Templates, expand Desktop, and then click Desktop.
In the details pane, double-click Desktop Wallpaper.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinserv2003presp1fix kbhotfixserver kbwinvistapostrtmfix KB934008

Microsoft KB Archive/934008

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