Article ID: 933346
Article Last Modified on 11/14/2007
APPLIES TO
- Microsoft Zoo Tycoon 2
- Microsoft Zoo Tycoon 2: Marine Mania
SYMPTOMS
When you try to install Microsoft Zoo Tycoon 2: Marine Mania or Microsoft Zoo Tycoon 2: Zookeeper Collection on a Microsoft Windows XP Professional 64-Bit Edition-based computer, you receive the following error message:
This issue occurs because the Setup programs for Marine Mania and for Zookeeper Collection were not configured for 64-bit operating systems.
This issue does not occur with Microsoft Zoo Tycoon 2 or with other Zoo Tycoon 2 expansion packs running on 64-bit operating systems.
RESOLUTION
Marine Mania
To install Marine Mania on a 64-bit operating system, you must use the new installer file from the Zoo Tycoon Web site. To do this, follow these steps:
- Create a new folder on the desktop, and then name the folder Marine Mania Setup.
- Insert the Marine Mania Setup disc in the CD drive or in the DVD drive.
- Open the Marine Mania Setup disc in Windows Explorer.
- On the Edit menu, click Select All.
- On the Edit menu, click Copy.
- Open the Marine Mania Setup folder.
- On the Edit menu, click Paste.
- Delete the 00002.tmp file.
- On the File menu, point to New, and then click Text document.
- Type 00002.tmp as the file name.
- Visit the following Microsoft Web site:
- Download the "Zoo Tycoon 2 - Marine Mania.msi" file to the Marine Mania Setup folder.
- In the Marine Mania Setup folder, double-click Setup.exe, and then follow the instructions to install Marine Mania.
Zookeeper Collection
To install Zookeeper Collection on a 64-bit operating system, you must use the new installer file from the Zoo Tycoon Web site. To do this, follow these steps:
- Create a new folder on the desktop, and then name the folder Zookeeper Collection Setup.
- Insert the Zookeeper Collection Setup disc in the CD drive or in the DVD drive.
- Open the Zookeeper Collection Setup disc in Windows Explorer.
- On the Edit menu, click Select All.
- On the Edit menu, click Copy.
- Open the Zookeeper Collection Setup folder.
- On the Edit menu, click Paste.
- Delete the 00002.tmp file.
- On the File menu, point to New, and then click Text document.
- Type 00002.tmp as the file name.
- Visit the following Microsoft Web site:
- Download the "Zoo Tycoon 2 - Zookeeper Collection.msi" file to the Zookeeper Collection Setup folder.
- In the Zookeeper Collection Setup folder, double-click Setup.exe, and then follow the instructions to install Zookeeper Collection.
Additional query words: Zoo Tycoon installation setup
Keywords: kberrmsg kbfix kbtshoot kbprb KB933346