Article ID: 931579
Article Last Modified on 5/14/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you try to start an application in Microsoft SoftGrid Client, the application does not start. Additionally, you receive the following error message:
MORE INFORMATION
This issue may occur if the following conditions are true:
- The SoftGrid Client was installed during a remote desktop session.
When you install the SoftGrid Client during a remote desktop session, the SoftGrid Client requires that you log out and then log back in again before you start any applications. - The DriveLetter registry value was modified and the system was not restarted.
The DriveLetter registry value is located under the following registry subkey:HKEY_LOCAL_MACHINE\SOFTWARE\Softricity\SoftGrid Client\CurrentVersion\AppFS
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