Article ID: 931185
Article Last Modified on 5/10/2007
APPLIES TO
- Microsoft SoftGrid for Terminal Services
- Microsoft SoftGrid for Windows Desktops
SYMPTOMS
When you try to start Microsoft SoftGrid, the program does not respond and you receive the following error message:
When this problem occurs, the following entry is logged in the SoftGrid Client log file (Sftlog.txt):
Additionally, the following entry is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
MORE INFORMATION
This problem occurs if the following conditions are true.
- The path that is specified in the FILENAME attribute of the CODEBASE element of the .OSD file is for a removable device such as a CDROM. Additionally, no media is inserted in the device.
- The path that is specified in the HREF element of the .OSD file is for a removable device such as a CDROM. Additionally, no media is inserted in the device.
Keywords: kbtshoot kbexpertiseinter KB931185