Article ID: 930207
Article Last Modified on 11/29/2007
APPLIES TO
- Microsoft ActiveSync 4.1
SYMPTOMS
You cannot synchronize your personal digital assistant (PDA) device to a desktop by using Microsoft ActiveSync if the Microsoft Internet Security and Acceleration (ISA) Server firewall client is enabled.
CAUSE
This issue occurs if your PDA uses a 169. x . x . x IP address range. This address range is not part of the ISA Server internal network address range definition.
RESOLUTION
To resolve this issue, add the 169. x . x . x IP address range that your PDA uses to the ISA Server Local Address Table (LAT).
For more information about how to add the IP range to the ISA server LAT, click the following article number to view the article in the Microsoft Knowledge Base:
268326 How to Maintain Additional LAT Entries for an ISA Firewall Client
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
Keywords: kbtshoot kbprb kbexpertisebeginner KB930207
