Microsoft KB Archive/930093

Knowledge Base

ThinkPad BIOS update utility stops responding when you try to update the BIOS on a Windows Vista-based Lenovo Thinkpad T60 portable computer or on a Windows Vista-based Lenovo Thinkpad T60p portable computer

Article ID: 930093

Article Last Modified on 3/15/2007

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APPLIES TO

• Windows Vista Enterprise 64-bit edition
• Windows Vista Home Premium 64-bit edition
• Windows Vista Home Basic 64-bit edition
• Windows Vista Ultimate 64-bit edition
• Windows Vista Ultimate
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Home Premium
• Windows Vista Home Basic
• Windows Vista Starter

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SYMPTOMS

You try to upgrade the system BIOS by using the ThinkPad BIOS update utility on a Windows Vista-based Lenovo Thinkpad T60 portable computer or on a Windows Vista-based Lenovo Thinkpad T60p portable computer. However, the ThinkPad BIOS update utility stops responding.

CAUSE

This problem occurs because the Lenovo ThinkPad BIOS update utility that is dated December 12, 2006 or earlier is incompatible with Windows Vista.

WORKAROUND

To work around this problem, follow these steps:

1. Download the bootable ISO image of the Lenovo Thinkpad BIOS update.
2. Burn the image to a CD_ROM by using CDBurn.exe.
3. Insert the CD-ROM.
4. Restart the computer.
5. Follow the instructions to update the BIOS.

To obtain the latest Lenovo Thinkpad BIOS update, visit the following Web site:

http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=HOME-LENOVO

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

CDBurn.exe is included in the Microsoft Windows Server 2003 Resource Kit Tools. The following file is available for download from the Microsoft Download Center:

Download the Windows Server 2003 Resource Kit Tools package now.

Release Date: April 28, 2003

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

MORE INFORMATION

When you update the BIOS on a Windows Vista-based Lenovo Thinkpad T60 portable computer or on a Windows Vista-based Lenovo Thinkpad T60p portable computer, the sound may work incorrectly. In this case, you may have to remove, and then reinstall, the audio driver. To do this, follow these steps:

1. Click Start, right-click Computer, and then click Manage.
   

If you are prompted for an administrator, type the password. If you are prompted for confirmation, click Continue.

1. In Computer Management, click Device Manager.
2. Expand Sound, video, and game controllers, right-click the audio device, and then click Uninstall.
3. In the confirmation dialog box, click OK.
4. Right-click ComputerName, and then click Scan for hardware changes to reinstall the audio device drivers.
   

Note ComputerName represents the name of the computer.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbtshoot kbprb kbexpertisebeginner KB930093

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