Knowledge Base

Error message when you try to run the BitLocker Drive Encryption program: "Cannot run"

Article ID: 929834

Article Last Modified on 10/26/2007

APPLIES TO

Windows Vista Ultimate
Windows Vista Enterprise
Windows Vista Enterprise 64-bit Edition
Windows Vista Ultimate 64-bit Edition

SYMPTOMS

When you try to run the BitLocker Drive Encryption program, you receive the following error message in a BitLocker Drive Encryption Error dialog box:

Cannot run.
The path specified in the Boot Configuration Data (BCD) for a BitLocker Drive Encryption integrity-protected application is incorrect. Please verify and correct your BCD settings and try again.

CAUSE

This problem occurs if one of the following entries in the Boot Configuration Data (BCD) store points to the incorrect partition:

Windows Boot Manager
Windows Memory Tester
Resume from Hibernate

RESOLUTION

To resolve this problem, edit the following BCD entries:

Windows Boot Manager
Set this entry to point to the system partition. To do this, follow these steps:
1. Click Start , click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
  
  If you are prompted for an administrator password or for confirmation, type your password or click Continue.
2. At the command prompt, type bcdedit -set {bootmgr} device partition=S:
  
  Note In this command, S: represents the drive letter for the system partition.
Windows Memory Tester
Set this entry to point to the system partition. To do this, type the following command at the elevated command prompt:

bcdedit -set {memdiag} device partition=S:

Note In this command, S: represents the drive letter for the system partition.
Resume from Hibernate
Set this entry to point to the operating system partition. This partition is also known as the boot partition. To do this, follow these steps:
1. At the elevated command prompt, type bcdedit -enum all.
  
  Note the identifier value for the Resume from Hibernate entry.
2. At the elevated command prompt, type bcdedit -set {identifier} device partition=C:.
  
  Note In this command, identifier represents the identifier value for the Resume from Hibernate entry in step 1 of this procedure. Also, C: represents the drive letter for the boot partition.