Microsoft KB Archive/929542

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Error message when you try to use the Create CD/DVD wizard to write to a DVD on a Windows Vista-based computer: "Insert Writable Media"

Article ID: 929542

Article Last Modified on 12/28/2006



APPLIES TO

  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Home Premium 64-bit edition
  • Windows Vista Ultimate 64-bit edition



SYMPTOMS

You insert a blank DVD into the recordable DVD drive of a Windows Vista based-computer and then try to use the Create CD/DVD wizard to write to the DVD. After you do this, you may receive the following error message:

Insert Writable Media

CAUSE

This issue may occur because the recordable DVD drive does not support the type of DVD that you inserted. For example, some recordable DVD drives support only DVD+R discs or DVD-R discs. These drives do not recognize DVD+RW discs or DVD-RW discs. See your hardware documentation for more information about the type of DVD disc that a DVD drive supports.

RESOLUTION

To resolve this issue, use the type of DVD that the recordable DVD drive supports. For example, make sure that you use a DVD-RW disc in a drive that supports DVD-RW.

MORE INFORMATION

For more information about DVD formats, visit the following Microsoft Web site:


Keywords: kbexpertisebeginner kbtshoot kbprb KB929542