Article ID: 928760
Article Last Modified on 9/20/2007
APPLIES TO
- Zune Live
- Zune software
SYMPTOMS
If you try to create a Windows Live ID when you create a Zune account, you receive the following error message:
CAUSE
The e-mail address that you enter may be part of a managed domain and may not be usable to set up a Windows Live ID. An example of a managed domain is "verizon.net."
THINGS TO TRY
- To work around this issue, use a valid e-mail address from a different domain. Then continue the Windows Live ID setup process.
- If method 1 does not resolve this problem, contact Zune Customer Support. For more information about how to contact Zune Customer Support, visit the following Zune Web site:
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