Microsoft KB Archive/926890

Knowledge Base

Error message when you try to open a Word 2007 file in the HTML format in FrontPage 2003: "Could not load file"

Article ID: 926890

Article Last Modified on 10/15/2007

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APPLIES TO

• Microsoft Office FrontPage 2003
• Microsoft Office Word 2007

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SYMPTOMS

When you try to open a Microsoft Office Word 2007 .docx file in the HTML format in Microsoft Office FrontPage 2003, you receive the following error message:

Could not load file:filename.docx.

CAUSE

This problem occurs because FrontPage 2003 requires a converter to open Word 2007 .docx files in the HTML format.

RESOLUTION

To resolve this problem, install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats. To obtain the compatibility pack, visit the following Microsoft Web site:

http://www.microsoft.com/office/preview/beta/converter.mspx

This compatibility pack contains the converter that FrontPage 2003 requires to open Word 2007 files.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

924074 How to use earlier versions of Excel, PowerPoint, and Word to open and save files from 2007 Office programs

Additional query words: WD2007 Word2007 FP2003 FrontPage2003 kbfileaware2007

Keywords: kberrmsg kbtshoot kbformat kbconversion kbprb kbopenfile kbexpertisebeginner kbfileawareoff2007 KB926890

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