Article ID: 926533
Article Last Modified on 10/15/2007
APPLIES TO
- Microsoft Office Access 2007
SYMPTOMS
When you try to open a front-end database in Microsoft Office Access 2007 after you encrypt the back-end database by using a password, the front-end database does not open.
CAUSE
This issue occurs if the following conditions are true:
- The database contains a custom Ribbon.
- You split the database, and then encrypt the back-end with a password.
In this situation, when you open the front-end database, Access 2007 tries to use the USysRibbons table to obtain the custom Ribbon information. However, because the USysRibbons table resides in the encrypted back-end database, the front-end database cannot be successfully opened.
RESOLUTION
To resolve this issue, create the custom Ribbon after you split the Access 2007 database.
Additional query words: AC2007 ACC2007 Access2007
Keywords: kbtshoot kbprb kbexpertiseinter KB926533
