Article ID: 924887
Article Last Modified on 11/2/2007
APPLIES TO
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
SYMPTOMS
You receive Stop error 0x0000000A (0xA) when you try to start an Itanium-based version of Microsoft Windows Server 2003.
CAUSE
This problem occurs because of missing symmetric multiprocessing (SMP) synchronization. This behavior occurs when the CcPfLogPageFault() method creates the TraceBuffer object in the prefetch.c class.
Note The prefetch.c class is located in the %Windir%\Nt\Base\Ntos\Cache folder.
The CcPfLogPageFault() method of the prefetch.c class does not have the lock mechanism when it creates a new TraceBuffer object. If other threads access the NewTraceBuffer object before it is initialized in the following code from the CcPfLogPageFault() method, an IRQL_NOT_LESS_OR_EQUAL Stop error occurs:
//-------------------------------------------------------------- // \nt\base\ntos\cache\prefetch.c:CcPfLogPageFault() //... //line 993 // // Initialize the new trace buffer. // NewTraceBuffer->NumEntries = 0; //<======= (1) For out-of-order memory access mechanism of Itanium2 NewTraceBuffer->MaxEntries = MaxEntries; //<============ (1) This code can be executed later than (2) // // Insert it at the end of buffers list. // InsertTailList(&Trace->TraceBuffersList, //<=============(2) This code can be executed earlier (1) &NewTraceBuffer->TraceBuffersLink); Trace->NumTraceBuffers++; //<=============(2) // // Make it the current buffer. // Trace->CurrentTraceBuffer = NewTraceBuffer; // .... <============(2) //--------------------------------------------------------------
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
You must install Microsoft Windows Server 2003 Service Pack 1 (SP1) before you apply this hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ntkrnlmp.exe | 5.2.3790.2818 | 6,340,576 | 27-Oct-2006 | 16:37 | IA-64 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Stop error 0xA, visit the following Microsoft Developer Network (MSDN) Web site:
Additional query words: TraceBuffer 0xA 0x0000000A
Keywords: kbwinserv2003sp2fix kbwinserv2003presp2fix kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB924887
