Article ID: 924432
Article Last Modified on 12/5/2007
APPLIES TO
- Microsoft COM+ 1.5
- Microsoft Windows Server 2003 Service Pack 1
SYMPTOMS
When you call a method for a remote DCOM object or for a Microsoft COM+ object, the RPC_E_DISCONNECTED error code may be returned intermittently.
Note The RPC_E_DISCONNECTED error code corresponds to the value 0x80010108. The RPC_E_DISCONNECTED error code contains the following message text:
CAUSE
This problem occurs when the RPCSS service does not ping remote sets at the required two-minute interval.
RESOLUTION
Update information
To resolve this problem, obtain the appropriate update. To obtain the updates, visit the following Microsoft Download Center Web sites:
Update for Microsoft Windows 2000 (KB924432)
http://www.microsoft.com/downloads/details.aspx?FamilyId=80757FB8-5DD7-42D5-B2D7-BFB9F954DC75
Update for Microsoft Windows Server 2003 (KB924432)
http://www.microsoft.com/downloads/details.aspx?FamilyId=A3E9B6C4-62D1-4338-854E-436EDC83805A
Update for Microsoft Windows Server 2003 for Itanium-based Systems (KB924432)
http://www.microsoft.com/downloads/details.aspx?FamilyId=3D15AFF4-4235-493D-B4E2-1F8A74D07CA2
Update for Microsoft Windows Server 2003 x64 Edition (KB924432)
http://www.microsoft.com/downloads/details.aspx?FamilyId=08461897-A120-46E9-8D13-D2A32BF764ED
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 SP1, Itanium architecture
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ole32.dll | 5.2.3790.2794 | 3,995,136 | 16-Sep-2006 | 13:23 | IA-64 |
| Rpcss.dll | 5.2.3790.2794 | 857,600 | 16-Sep-2006 | 13:23 | IA-64 |
Windows Server 2003 SP1, x64
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ole32.dll | 5.2.3790.2794 | 2,548,736 | 16-Sep-2006 | 13:23 | x64 |
| Rpcss.dll | 5.2.3790.2794 | 698,368 | 16-Sep-2006 | 13:23 | x64 |
Windows Server 2003 SP1, x86
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Ole32.dll | 5.2.3790.2794 | 1,248,768 | 16-Sep-2006 | 12:59 | x86 |
| Rpcss.dll | 5.2.3790.2794 | 422,400 | 16-Sep-2006 | 12:59 | x86 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbwinserv2003sp2fix kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB924432
