Microsoft KB Archive/924225: Difference between revisions
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Latest revision as of 18:32, 18 July 2020
Article ID: 924225
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
Source: Microsoft Support
RAPID PUBLISHING
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION IN RESPONSE TO EMERGING OR UNIQUE TOPICS, AND MAY BE UPDATED AS NEW INFORMATION BECOMES AVAILABLE.
SYMPTOMS
When you attempt to open or Save a Word Doc from OWA 2003 OWA appears to hang indefinately. Only some Word Documents seem to be affected, others open without incident.
CAUSE
Found that the CheckPoint Smart Defense module seems to think some Word documents (In this case it was a certain image embedded in the Word Document that casued the failure) are a security vunerability.
RESOLUTION
Disabling the module resolves the issue.
DISCLAIMER
MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
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Keywords: kbprb kbtshoot kbrapidpub KB924225