Microsoft KB Archive/923935

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A Quick Access Toolbar customization is not applied to the Quick Access Toolbar for all item types in Outlook 2007

Article ID: 923935

Article Last Modified on 4/25/2007



APPLIES TO

  • Microsoft Office Outlook 2007




SYMPTOMS

You customize the Quick Access Toolbar in Microsoft Office Outlook 2007 by adding a new button to the toolbar. When you do this, the customization is not applied to the Quick Access Toolbar for all Outlook 2007 item types.

For example, you add the Delete button to the Quick Access Toolbar for a Mail Message item. When you then open a Contact item, the Delete button is not available on the Quick Access Toolbar.

Note This behavior occurs when you customize the Quick Access Toolbar for any item type in Outlook 2007.

WORKAROUND

To work around this problem, customize the Quick Access Toolbar for each item type in Outlook 2007.

STATUS

This behavior is by design.

MORE INFORMATION

The Quick Access Toolbar settings for Microsoft Office 2007 are stored in the following directory:

\Documents and Settings\Username\Local Settings\Application Data\Microsoft\Office


The following table lists the Outlook 2007 item types and the Quick Access Toolbar settings file for each type.

Outlook 2007 item type File name
Mail Message Olkmailitem.12.ribbonx
Appointment / Meeting Request Olkappitem.12.ribbonx
Task Olktaskitem.12.ribbonx
Contact Olkaddritem.12.ribbonx
Journal Entry Olklogitem.12.ribbonx



Additional query words: OL2007 Outlook2007

Keywords: kbexpertisebeginner kbtshoot kbsetup kbprb KB923935