Knowledge Base

Error message when you use Exchange System Manager to access the Templates tab or the MS-DOS Templates tab in a template's properties: "An Invalid ADSI pathname was passed"

Article ID: 923340

Article Last Modified on 10/25/2007

APPLIES TO

Microsoft Exchange Server 2003 Service Pack 2, when used with:
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition

SYMPTOMS

Consider the following scenario. On a computer that is running Microsoft Exchange Server 2003 Service Pack 2 (SP2), you use Exchange System Manager to access the Templates tab or the MS-DOS Templates tab in a template's properties. The template is in the following path:

Recipients\Details or Address\Templates\Language

In this scenario, you receive the following error message:

An Invalid ADSI pathname was passed. ID no: 80005000

This problem occurs if the following conditions are true:

The forest and the domain are running in Microsoft Windows Server 2003 mode.
The Active Directory schema contains a class that has been disabled. When this occurs, the isDefunct attribute for the class is set to True.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites

Because of file dependencies, this hotfix requires Exchange Server 2003 SP2.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart the computer after you apply this software update.

Hotfix replacement information

This hotfix does not replace any other software updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name	File version	File size	Date	Time	Platform
Exadmin.dll	6.5.7651.49	21,939,712	15-Sep-2006	17:35	x86

WORKAROUND

To work around this problem, use one of the following methods:

Do not disable schema classes.
If schema classes are already disabled, use the ADSIEdit tool to set the isDefunct attribute of the disabled class to Not Set. When you do this, the schema class will be enabled again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates