Article ID: 923004
Article Last Modified on 1/17/2007
APPLIES TO
- Microsoft Office XP Professional Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Small Business Edition
- Microsoft Office XP Standard Edition for Students and Teachers
- Microsoft Excel 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Publisher 2002 Standard Edition
- Microsoft Word 2002 Standard Edition
SUMMARY
Microsoft has released the Office XP post-Service Pack 3 hotfix package for Microsoft Office XP.
This article describes the following items about the hotfix package:
- The issues that the hotfix package fixes.
- The prerequisites for installing the hotfix package.
- Whether you must restart the computer after you install the hotfix package.
- Whether the hotfix package is replaced by any other hotfix package.
- Whether you must make any registry changes.
- The files that the hotfix package contains.
INTRODUCTION
This article describes the Microsoft Office XP issue that is fixed in the hotfix package that is dated August 3, 2006.
Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- When you drag clips from the Clip Art task pane into a document in an Office XP program, you may receive the following error message: Additionally, after you drag a clip from the Clip Art task pane, the Office XP program may close unexpectedly with or without the error message.
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this is a post-Microsoft Office XP Service Pack 3 . To install the , you must have Office XP Service Pack 3 installed. For more information about Office XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft Windows Installer version 2 or a later version. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. The full-file version of this hotfix is a post-Office XP Service Pack 3 hotfix. To install the hotfix, you must have Office XP Service Pack 3 installed.
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.
Hotfix file information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Download information
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Officexp-kb923004-glb.exe | 10.0.6813.0 | 530,240 | 03-Aug-2006 | 15:48 | x86 |
Microsoft Windows Installer .msp file information
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mstore.msp | Not Applicable | 2,981,376 | 03-Aug-2006 | 15:45 | Not Applicable |
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or a later version of the file attributes, that are listed in the following table:
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Mcps.dll | 10.0.6313.0 | 96,824 | 18-Oct-2003 | 01:28 | Not applicable |
| Mstore.exe | 10.0.6811.0 | 105,232 | 15-Jul-2006 | 03:20 | x86 |
| Mstores.dll | 10.0.6813.0 | 494,352 | 31-Jul-2006 | 17:39 | x86 |
Additional notes
- For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For more information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional query words: off10 offxp off2k2 officexp office2002 office2k2 2k2 2002
Keywords: kberrmsg kbpubtypekc kbexpertiseinter kbhotfixrollup kbfix kbqfe kbhotfixserver KB923004
