Article ID: 922850
Article Last Modified on 11/27/2007
APPLIES TO
- Microsoft Office Excel 2007
- Microsoft Office Excel 2003
- Microsoft Office PowerPoint 2007
- Microsoft Office PowerPoint 2003
- Microsoft Office Word 2007
- Microsoft Office Word 2003
SYMPTOMS
When you use one of the 2007 Microsoft Office programs or one of the Microsoft Office 2003 programs that are listed in the "Applies to" section, you may experience one of the following symptoms:
- When you try to open a file, the file does not open, and you receive one of the following error messages:
or
Additionally, you may see the following message:
- When you try to save a file, the file is not saved, and you receive the following error message:
RESOLUTION
To resolve this issue, we first need to know which program you were using when this issued occurred.
Word 2007 or Word 2003
[GRAPHIC: Link ]I receive the error message when I try to open or to save a file in Word.
Excel 2007 or Excel 2003
[GRAPHIC: Link ]I receive the error message when I try to open or to save a file in Excel.
PowerPoint 2007 or PowerPoint 2003
[GRAPHIC: Link ]I receive the error message when I try to open or to save a file in PowerPoint.
REFERENCES
922849 You receive an error message when you try to open or to save a file type that was blocked by your registry policy settings in Word 2007 or in Word 2003
922848 You receive an error message when you try to open or to save a file type that was blocked by your registry policy settings in Excel 2007 or in Excel 2003
922847 You receive an error message when you try to open or to save a file type that was blocked by your registry policy settings in PowerPoint 2007 or in PowerPoint 2003
Additional query words: excel2007 excel2k7 excel12 xl2007 xl2k7 xl12 powerpoint2007 powerpoint2k7 powerpoint12 ppt2007 ppt2k7 ppt12 word2007 word2k7 word12 wd2007 wd2k7 wd12 excel2003 excel2k3 excel11 xl2003 xl2k3 xl11 powerpoint2003 powerpoint2k3 powerpoint11 ppt2003 ppt2k3 ppt11 word2003 word2k3 word11 wd2003 wd2k3 wd11
Keywords: kberrmsg kbtshoot kbconversion kbprb kbopenfile kbsavefile kbsettings kbexpertisebeginner kbresolve kbproductlink KB922850