Article ID: 922796
Article Last Modified on 12/4/2007
APPLIES TO
- Microsoft Host Integration Server 2004 Standard Edition
SYMPTOMS
Every time that the SnaBase service starts on a backup server that is running Microsoft Host Integration Server 2004, the following events may be logged:
Event 1
Event Source: SNA Base Service
Event ID: 1013
Description: The SnaBase service was not able to apply an updated Security Descriptor to the configuration file due to Windows NT Error 0. The text of the Windows NT Error is: The operation completed successfully.
Event 2
Event Source: SNA Base Service
Event ID: 1013
Description: The SnaBase service was not able to apply an updated Security Descriptor to the configuration file due to Windows NT Error 5. The text of the Windows NT Error is: Access is denied.
Event 3
Event Source: SNA Base Service
Event ID: 1014
Description: The SnaBase service was not able to apply an updated Security Descriptor to the Registry due to Windows NT Error 6. The text of the Windows NT Error is: The handle is invalid.
A backup server that logs these events operates correctly despite the warnings.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time | Platform | SP requirement |
|---|---|---|---|---|---|---|
| Snabase.exe | 6.0.2039.0 | 217,600 | 17-Jul-2006 | 20:34 | x86 | SP1 |
| Snadmod.dll | 6.0.2039.0 | 662,016 | 17-Jul-2006 | 20:34 | x86 | SP1 |
| Snaevent.dll | 6.0.2039.0 | 472,064 | 17-Jul-2006 | 20:34 | x86 | SP1 |
| Snalm.dll | 6.0.2039.0 | 50,688 | 17-Jul-2006 | 20:34 | x86 | SP1 |
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbhis2004 KB922796
