Article ID: 922128
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
SYMPTOMS
On a Microsoft Windows XP-based computer that uses certain ATI chipsets, you do not receive notification when the USB bus is overloaded. For example, you do not receive notification if the sum of the power requirements for the connected USB devices is more than the available power that is provided by the USB bus.
Note If you have too many USB devices connected to the USB bus, one or more of these USB devices may not work. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
885624 One or more USB devices may not work after you start your Windows XP-based computer
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Usbhub.sys | 5.1.2600.2941 | 58,240 | 29-Jun-2006 | 10:03 | x86 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbwinxpsp3fix kbwinxppresp3fix kbhotfixserver kbqfe kbexpertiseinter KB922128
