Article ID: 919417
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
SYMPTOMS
The DeliveredTo table in the Microsoft Exchange Server 2003 mailbox store database may continue to grow. This behavior occurs even after you perform the following tasks:
- You perform online maintenance.
- You create space in the database.
CAUSE
This problem may occur if the rate at which message entries are added to the DeliveredTo table is faster than the rate at which message entries are removed from the DeliveredTo table. A message entry is added to the DeliveredTo table every time that a message is delivered to the server.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
To install this hotfix, Microsoft Exchange Server 2003 Service Pack 2 must be installed.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Restart requirement
The following services must be restarted when you apply this hotfix:
- The Microsoft Exchange Information Store service
- The IIS Admin service
- The Microsoft Search service
Hotfix replacement information
This hotfix does not replace any other software updates.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Exosal.dll | 6.5.7651.34 | 70,144 | 06-Jul-2006 | 17:36 | x86 |
| Mdbmsg.dll | 6.5.7651.34 | 3,372,544 | 06-Jul-2006 | 16:51 | x86 |
| Store.exe | 6.5.7651.34 | 5,259,264 | 06-Jul-2006 | 17:38 | x86 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages
Additional query words: xadm
Keywords: kbexchstore kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB919417
