Microsoft KB Archive/919238

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Article ID: 919238

Article Last Modified on 10/25/2007



APPLIES TO

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition




SYMPTOMS

Consider the following scenario. You install the software update that is described in the following Microsoft Knowledge Base article, hotfix 911829, on the Microsoft Exchange Server 2003 computers in your organization:

911829 You receive an error message when you try to perform any editing tasks, or you must click to enable the compose frame in Outlook Web Access


A user who is running Microsoft Internet Explorer 6 or a later version uses Microsoft Outlook Web Access to log on to Exchange Server 2003. This user replies to or forwards an e-mail message. In this scenario, the message has a blank message body when a Microsoft Entourage user receives the message.

RESOLUTION

To resolve this problem, uninstall the earlier version of hotfix 911829. Then, install the updated version of this hotfix. To do this, follow these steps.

Note The version number of the earlier version of hotfix 911829 is 6.5.7651.9. The version number of the updated version of hotfix 911829 is 6.5.7651.60.

  1. Examine the version number of one or more of the following files on the Exchange Server 2003 computer.
    File name File version File size Date Time Platform
    Webrstr-ara.dll 6.5.7651.25 100,864 20-May-2006 06:54 x86
    Webrstr-bas.dll 6.5.7651.9 107,008 20-May-2006 07:06 x86
    Webrstr-brz.dll 6.5.7651.9 111,616 20-May-2006 06:56 x86
    Webrstr-cat.dll 6.5.7651.9 113,152 20-May-2006 07:06 x86
    Webrstr-chs.dll 6.5.7651.9 100,864 20-May-2006 06:51 x86
    Webrstr-cht.dll 6.5.7651.9 100,864 19-May-2006 18:23 x86
    Webrstr-cze.dll 6.5.7651.9 104,448 20-May-2006 07:02 x86
    Webrstr-dan.dll 6.5.7651.9 104,960 20-May-2006 07:03 x86
    Webrstr-dut.dll 6.5.7651.9 114,688 20-May-2006 06:57 x86
    Webrstr-fin.dll 6.5.7651.9 108,032 20-May-2006 06:58 x86
    Webrstr-frn.dll 6.5.7651.9 120,320 20-May-2006 06:43 x86
    Webrstr-ger.dll 6.5.7651.9 117,248 20-May-2006 06:42 x86
    Webrstr-grk.dll 6.5.7651.9 124,928 20-May-2006 06:59 x86
    Webrstr-heb.dll 6.5.7651.9 100,864 20-May-2006 06:55 x86
    Webrstr-hun.dll 6.5.7651.9 113,664 20-May-2006 07:05 x86
    Webrstr-itn.dll 6.5.7651.9 114,688 20-May-2006 06:45 x86
    Webrstr-jpn.dll 6.5.7651.9 100,864 20-May-2006 06:48 x86
    Webrstr-kor.dll 6.5.7651.9 100,864 20-May-2006 06:49 x86
    Webrstr-nor.dll 6.5.7651.9 103,424 19-May-2006 18:34 x86
    Webrstr-pol.dll 6.5.7651.9 111,616 20-May-2006 07:00 x86
    Webrstr-por.dll 6.5.7651.9 114,688 19-May-2006 18:31 x86
    Webrstr-rus.dll 6.5.7651.9 112,128 20-May-2006 07:04 x86
    Webrstr-spa.dll 6.5.7651.9 114,688 20-May-2006 06:46 x86
    Webrstr-swe.dll 6.5.7651.9 105,472 20-May-2006 07:02 x86
    Webrstr-trk.dll 6.5.7651.9 102,912 20-May-2006 07:05 x86
    Webrstr-usa.dll 6.5.7651.9 100,864 20-May-2006 05:44 x86
    Webrstr.dll 6.5.7651.9 100,864 20-May-2006 05:44 x86
    Wmtemplates.dll 6.5.7651.9 5,593,600 20-May-2006 05:44 x86
  2. If the version number of any of these files is 6.5.7651.9, uninstall hotfix 911829.
  3. Download the updated version of hotfix 911829 from the Microsoft Download Center. Make sure that version 6.5.7651.60, the version number of the updated hotfix, is displayed under Quick Details on the Microsoft Download Center Web page.
    The following file is available for download from the Microsoft Download Center:

    [GRAPHIC: Download]Download the Exchange2003-KB911829-v3-x86-ENU.exe package now. Release Date: December 5, 2006

    For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

    119591 How to obtain Microsoft support files from online services

    Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
  4. Install the updated version of hotfix 911829 that you downloaded in step 3.
  5. Make sure that the file versions are the same as the file versions that are listed in the "File information" section.

Hotfix information

Prerequisites

You must install Microsoft Exchange Server 2003 Service Pack 2 (SP2) before you install the hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003


Restart requirement

You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information

This hotfix replaces hotfix 911829 that has version number 6.5.7651.9.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Blank.htm Not applicable 186 16-Nov-2006 20:28 Not applicable
Ctrl_calendar.css Not applicable 1,226 04-May-2005 01:47 Not applicable
Ctrl_calendar.htc Not applicable 8,454 16-Nov-2006 20:28 Not applicable
Ctrl_calendar.js Not applicable 40,024 16-Nov-2006 20:28 Not applicable
Ctrl_calendarview.css Not applicable 5,411 16-Nov-2006 20:28 Not applicable
Ctrl_calendarview.htc Not applicable 12,910 16-Nov-2006 20:28 Not applicable
Ctrl_calendarview.js Not applicable 95,603 16-Nov-2006 20:28 Not applicable
Ctrl_calendarviewprn.css Not applicable 699 04-May-2005 01:47 Not applicable
Ctrl_calviewdaily.xsl Not applicable 12,985 10-Jun-2005 03:13 Not applicable
Ctrl_calviewmonthly.xsl Not applicable 13,112 24-Oct-2006 22:48 Not applicable
Ctrl_calviewweekly.xsl Not applicable 9,359 28-Nov-2005 17:29 Not applicable
Ctrl_ctxtmenu.htc Not applicable 986 16-Nov-2006 20:28 Not applicable
Ctrl_ctxtmenu.js Not applicable 6,281 16-Nov-2006 20:28 Not applicable
Ctrl_datepicker.htc Not applicable 3,565 16-Nov-2006 20:28 Not applicable
Ctrl_datepicker.js Not applicable 44,298 16-Nov-2006 20:28 Not applicable
Ctrl_formatbar.htc Not applicable 6,575 16-Nov-2006 20:28 Not applicable
Ctrl_formatbar.js Not applicable 24,232 11-Mar-2006 02:17 Not applicable
Ctrl_formatbar20.htc Not applicable 26,696 24-Oct-2006 22:48 Not applicable
Ctrl_freebusy.css Not applicable 2,187 16-Nov-2006 20:28 Not applicable
Ctrl_freebusy.htc Not applicable 1,349 16-Nov-2006 20:28 Not applicable
Ctrl_freebusy.js Not applicable 41,870 16-Nov-2006 20:28 Not applicable
Ctrl_message.htc Not applicable 3,068 16-Nov-2006 20:28 Not applicable
Ctrl_message.js Not applicable 21,753 16-Nov-2006 20:28 Not applicable
Ctrl_message20.htc Not applicable 21,958 14-Feb-2006 00:50 Not applicable
Ctrl_mimeformatbar.htc Not applicable 6,636 16-Nov-2006 20:28 Not applicable
Ctrl_mimeformatbar.js Not applicable 14,160 11-Mar-2006 02:17 Not applicable
Ctrl_notify.htc Not applicable 1,352 16-Nov-2006 20:28 Not applicable
Ctrl_notify.js Not applicable 675 04-May-2005 01:47 Not applicable
Ctrl_poll.js Not applicable 7,383 04-May-2005 01:47 Not applicable
Ctrl_reminder.htc Not applicable 1,351 16-Nov-2006 20:28 Not applicable
Ctrl_reminder.js Not applicable 11,235 16-Nov-2006 20:28 Not applicable
Ctrl_tabpages.htc Not applicable 864 16-Nov-2006 20:28 Not applicable
Ctrl_tabpages.js Not applicable 2,319 16-Nov-2006 20:28 Not applicable
Ctrl_tree.htc Not applicable 2,736 16-Nov-2006 20:28 Not applicable
Ctrl_tree.js Not applicable 35,047 16-Nov-2006 20:28 Not applicable
Ctrl_tree_pf.htc Not applicable 2,470 16-Nov-2006 20:28 Not applicable
Ctrl_tree_pf.js Not applicable 33,891 16-Nov-2006 20:28 Not applicable
Ctrl_tree_pf.xsl Not applicable 1,909 14-Dec-2004 20:57 Not applicable
Ctrl_view.htc Not applicable 3,115 16-Nov-2006 20:28 Not applicable
Ctrl_view.js Not applicable 98,036 16-Nov-2006 20:28 Not applicable
Ctrl_view.xsl Not applicable 42,533 14-Dec-2004 20:57 Not applicable
Davex.dll 6.5.7651.60 1,131,008 16-Nov-2006 21:33 x86
Dlg_anr.js Not applicable 7,874 16-Nov-2006 20:28 Not applicable
Dlg_editname.js Not applicable 8,520 04-May-2005 01:47 Not applicable
Dlg_editrule.js Not applicable 27,750 16-Nov-2006 20:28 Not applicable
Dlg_editsignature.js Not applicable 5,979 16-Nov-2006 20:28 Not applicable
Dlg_gal.js Not applicable 26,023 16-Nov-2006 20:28 Not applicable
Dlg_gallookup.js Not applicable 7,239 04-May-2005 01:47 Not applicable
Dlg_junk.js Not applicable 9,848 16-Nov-2006 20:28 Not applicable
Dlg_movecopy.js Not applicable 6,191 16-Nov-2006 20:28 Not applicable
Dlg_newfolder.js Not applicable 3,752 16-Nov-2006 20:28 Not applicable
Dlg_options.js Not applicable 22,710 16-Nov-2006 20:28 Not applicable
Dlg_recurrence.js Not applicable 23,775 04-May-2005 01:47 Not applicable
Dlg_reminder.js Not applicable 37,119 16-Nov-2006 20:28 Not applicable
Dlg_rules.js Not applicable 11,625 16-Nov-2006 20:28 Not applicable
Dlg_spell.js Not applicable 19,547 16-Nov-2006 20:28 Not applicable
Dlg_taskrecurrence.js Not applicable 27,586 04-May-2005 01:47 Not applicable
Dl_appointment.js Not applicable 11,856 04-May-2005 01:47 Not applicable
Dl_composeapptrecurr.js Not applicable 9,381 04-May-2005 01:47 Not applicable
Dl_composecommon.js Not applicable 5,117 16-Nov-2006 20:28 Not applicable
Dl_composetaskrecurr.js Not applicable 17,561 04-May-2005 01:47 Not applicable
Dl_contact.js Not applicable 8,180 21-Feb-2006 02:17 Not applicable
Dl_folderview.js Not applicable 5,208 04-May-2005 01:47 Not applicable
Dl_junk.js Not applicable 5,040 16-Nov-2006 20:28 Not applicable
Dl_misc.js Not applicable 9,340 16-Nov-2006 20:28 Not applicable
Dl_options.js Not applicable 6,917 16-Nov-2006 20:28 Not applicable
Dl_task.js Not applicable 19,638 16-Nov-2006 20:28 Not applicable
Exchange2003-kb911829-v3-x86-enu.exe 6.5.7651.60 2,935,624 17-Nov-2006 11:51 x86
Exhotfixuninst.dll 6.5.7233.41 13,824 08-Aug-2005 22:02 x86
Exoledb.dll 6.5.7651.60 2,612,224 16-Nov-2006 21:33 x86
Exspmsg.dll 6.5.7233.41 8,192 08-Aug-2005 22:02 x86
Frm_attach.js Not applicable 5,508 16-Nov-2006 20:28 Not applicable
Frm_composeappt.js Not applicable 37,810 16-Nov-2006 20:28 Not applicable
Frm_composecdl.js Not applicable 17,279 16-Nov-2006 20:28 Not applicable
Frm_composecontact.js Not applicable 36,414 16-Nov-2006 20:28 Not applicable
Frm_composecontact20.js Not applicable 29,040 14-Feb-2006 00:50 Not applicable
Frm_composenote.js Not applicable 19,595 16-Nov-2006 20:28 Not applicable
Frm_composenote20.js Not applicable 17,043 24-Oct-2006 22:48 Not applicable
Frm_composepost.js Not applicable 13,321 16-Nov-2006 20:28 Not applicable
Frm_composetask.js Not applicable 41,156 16-Nov-2006 20:28 Not applicable
Frm_forwardmeeting.js Not applicable 8,018 16-Nov-2006 20:28 Not applicable
Frm_logoff.js Not applicable 696 16-Nov-2006 20:28 Not applicable
Frm_mimecommon.js Not applicable 34,114 16-Nov-2006 20:28 Not applicable
Frm_mimenote.js Not applicable 63,088 16-Nov-2006 20:28 Not applicable
Frm_mimepreviewpane.js Not applicable 5,827 16-Nov-2006 20:28 Not applicable
Frm_previewpane.js Not applicable 3,815 16-Nov-2006 20:28 Not applicable
Frm_readappt.js Not applicable 16,003 16-Nov-2006 20:28 Not applicable
Frm_readnote.js Not applicable 7,705 16-Nov-2006 20:28 Not applicable
Frm_readpost.js Not applicable 6,479 16-Nov-2006 20:28 Not applicable
Frm_readreports.js Not applicable 4,418 16-Nov-2006 20:28 Not applicable
Frm_readtask.js Not applicable 6,727 16-Nov-2006 20:28 Not applicable
Owaprint.css Not applicable 2,696 16-Nov-2006 20:28 Not applicable
Owastyle.css Not applicable 13,586 16-Nov-2006 20:28 Not applicable
Owastyledl.css Not applicable 2,187 16-Nov-2006 20:28 Not applicable
Pdec.htc Not applicable 2,555 24-Oct-2006 22:48 Not applicable
Pdec.js Not applicable 16,069 24-Oct-2006 22:48 Not applicable
Pdec30.htc Not applicable 2,775 16-Nov-2006 20:28 Not applicable
Pdec30.js Not applicable 16,254 16-Nov-2006 20:28 Not applicable
Preload.htm Not applicable 6,310 16-Nov-2006 20:29 Not applicable
Setupmcl.exe 5.3.18.6 319,304 16-Nov-2006 22:40 x86
Sps.css Not applicable 1,399 04-May-2005 01:47 Not applicable
Style-chs30.css Not applicable 394 04-May-2005 01:47 Not applicable
Style-cht30.css Not applicable 381 04-May-2005 01:47 Not applicable
Style-jpn30.css Not applicable 400 16-Nov-2006 04:28 Not applicable
Style-kor30.css Not applicable 378 04-May-2005 01:47 Not applicable
Style-large30.css Not applicable 382 04-May-2005 01:47 Not applicable
Style30.css Not applicable 382 04-May-2005 01:47 Not applicable
Tf_galfind.xsl Not applicable 8,634 26-Jul-2006 15:23 Not applicable
Tf_messages.xsl Not applicable 11,610 14-Dec-2004 20:57 Not applicable
Tf_twoline.xsl Not applicable 10,677 24-Oct-2006 22:48 Not applicable
Util_addrval.js Not applicable 2,114 16-Nov-2006 20:28 Not applicable
Util_buttons.js Not applicable 6,606 16-Nov-2006 20:28 Not applicable
Util_calendar.js Not applicable 4,508 16-Nov-2006 20:28 Not applicable
Util_calmessaging.htc Not applicable 877 16-Nov-2006 20:28 Not applicable
Util_calmessaging.js Not applicable 10,443 16-Nov-2006 20:28 Not applicable
Util_forms.js Not applicable 26,281 16-Nov-2006 20:28 Not applicable
Util_mimemsg.js Not applicable 11,297 16-Nov-2006 20:28 Not applicable
Util_owa.js Not applicable 23,603 16-Nov-2006 20:28 Not applicable
Util_recipients.js Not applicable 18,817 16-Nov-2006 20:28 Not applicable
Util_view.js Not applicable 37,676 16-Nov-2006 20:28 Not applicable
Vw_calendar.js Not applicable 9,846 16-Nov-2006 20:28 Not applicable
Vw_calendarpart.css Not applicable 1,401 16-Nov-2006 20:28 Not applicable
Vw_calendarpart.js Not applicable 830 16-Nov-2006 20:28 Not applicable
Vw_contact.js Not applicable 2,451 16-Nov-2006 20:28 Not applicable
Vw_dumpster.js Not applicable 3,256 16-Nov-2006 20:28 Not applicable
Vw_message.js Not applicable 14,701 16-Nov-2006 20:28 Not applicable
Vw_messagepart.js Not applicable 1,957 04-May-2005 01:47 Not applicable
Vw_navbar.js Not applicable 46,456 16-Nov-2006 20:28 Not applicable
Vw_search.js Not applicable 10,433 16-Nov-2006 20:28 Not applicable
Vw_task.js Not applicable 7,180 16-Nov-2006 20:28 Not applicable
Vw_taskpart.js Not applicable 4,625 16-Nov-2006 20:28 Not applicable
Webrstr-ara.dll 6.5.7651.60 100,864 16-Nov-2006 21:35 x86
Webrstr-bas.dll 6.5.7651.60 107,008 16-Nov-2006 21:45 x86
Webrstr-brz.dll 6.5.7651.60 111,616 16-Nov-2006 21:37 x86
Webrstr-cat.dll 6.5.7651.60 113,152 16-Nov-2006 21:44 x86
Webrstr-chs.dll 6.5.7651.60 100,864 16-Nov-2006 21:32 x86
Webrstr-cht.dll 6.5.7651.60 100,864 16-Nov-2006 05:34 x86
Webrstr-cze.dll 6.5.7651.60 104,448 16-Nov-2006 21:41 x86
Webrstr-dan.dll 6.5.7651.60 104,960 16-Nov-2006 21:41 x86
Webrstr-dut.dll 6.5.7651.60 114,688 16-Nov-2006 21:38 x86
Webrstr-fin.dll 6.5.7651.60 108,032 16-Nov-2006 21:38 x86
Webrstr-frn.dll 6.5.7651.60 120,320 16-Nov-2006 21:24 x86
Webrstr-ger.dll 6.5.7651.60 117,248 16-Nov-2006 21:22 x86
Webrstr-grk.dll 6.5.7651.60 124,928 16-Nov-2006 21:39 x86
Webrstr-heb.dll 6.5.7651.60 100,864 16-Nov-2006 21:36 x86
Webrstr-hun.dll 6.5.7651.60 113,664 16-Nov-2006 21:43 x86
Webrstr-itn.dll 6.5.7651.60 114,688 16-Nov-2006 21:26 x86
Webrstr-jpn.dll 6.5.7651.60 100,864 16-Nov-2006 21:29 x86
Webrstr-kor.dll 6.5.7651.60 100,864 16-Nov-2006 21:31 x86
Webrstr-nor.dll 6.5.7651.60 103,424 16-Nov-2006 05:42 x86
Webrstr-pol.dll 6.5.7651.60 111,616 16-Nov-2006 21:39 x86
Webrstr-por.dll 6.5.7651.60 114,688 16-Nov-2006 05:40 x86
Webrstr-rus.dll 6.5.7651.60 112,128 16-Nov-2006 21:42 x86
Webrstr-spa.dll 6.5.7651.60 114,688 16-Nov-2006 21:27 x86
Webrstr-swe.dll 6.5.7651.60 105,472 16-Nov-2006 21:40 x86
Webrstr-trk.dll 6.5.7651.60 102,912 16-Nov-2006 21:43 x86
Webrstr-usa.dll 6.5.7651.60 100,864 16-Nov-2006 20:27 x86
Webrstr.dll 6.5.7651.60 100,864 16-Nov-2006 20:27 x86
Wmtemplates.dll 6.5.7651.60 5,693,440 16-Nov-2006 20:27 x86


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


For more information about the naming schema for Exchange software updates, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages



Additional query words: OL Entourage 2004 Mac

Keywords: kbhotfixserver kbqfe kbfix kbbug kbexchange2003presp1fix kbpubtypekc KB919238