Article ID: 919140
Article Last Modified on 11/16/2007
APPLIES TO
- Microsoft Solution Accelerator for Business Desktop Deployment
SYMPTOMS
After you deploy a new image to a computer by using the Zero Touch Installation (ZTI) script (ZeroTouchInstallation.vbs) that is included in the Microsoft Solution Accelerator for Business Desktop Deployment (BDD), you may receive the following error message:
CAUSE
This issue occurs when the image does not contain the required driver entry in the [SysprepMassStorage] section of the Sysprep.inf answer file. In this scenario, the Plug and Play (PnP) ID of the controller cannot be populated in the critical device database of the image.
RESOLUTION
To resolve this issue, follow these steps:
- Restart the computer from CD to access the Sysprep.inf answer file.
- In a text editor, open the Sysprep.inf answer file.
- Locate the Sysprep section of the Sysprep.inf file, and then change the parameter to BuildMassStorageSection=yes.
- Verify that the Sysprep.inf file for the mass storage controller and driver are present in the image.
- Save the Sysprep.inf file.
STATUS
This behavior is by design.
MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
303786 Missing [SysprepMassStorage] section causes STOP 0x7B error message on Windows XP Sysprep images
302577 How to use the Sysprep tool to automate successful deployment of Windows XP
For more information about the Solution Accelerator for Business Desktop Deployment (BDD), Enterprise Edition, visit the following Microsoft Web site:
Keywords: kbtshoot kbprb KB919140
