Article ID: 919136
Article Last Modified on 3/27/2007
APPLIES TO
- Microsoft Windows Server 2003 Service Pack 1, when used with:
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
SYMPTOMS
On a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based computer that has the East Asian language pack installed, you find that the Visual C runtime heap manager is incorrectly selected during the process startup. Because this heap manager does not have the pageheap option enabled, it prevents you from troubleshooting a spooler heap corruption issue.
CAUSE
This problem occurs because there is a problem in the East Asian language support in Windows Server 2003 SP1.
If you install the East Asian language pack, the Usp10.dll file will be loaded by the Gdi32.dll initialize routine. The Usp10.dll file will then call the malloc() function in Msvcrt.dll. At this point, the Msvcrt.dll file is loaded but it is not initialized. The malloc() function will select the heap manager for the system heap or the runtime heap.
However, if the Msvcrt.dll file is already initialized, the malloc() function always uses the system heap on a Windows Server 2003 SP1-based computer. In this case, the malloc() function selects the runtime heap manager because the Msvcrt.dll file does not detect the version of the operating system.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
You must have Windows Server 2003 SP1 installed to apply this hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Usp10.dll | 1.422.3790.2706 | 379,904 | 19-May-2006 | 03:32 | x86 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbwinserv2003sp2fix kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB919136
