Article ID: 918215
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Office Professional Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Student and Teacher Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Excel 2003
- Microsoft Office Outlook 2003
- Microsoft Office PowerPoint 2003
- Microsoft Office Publisher 2003
- Microsoft Office Word 2003
SUMMARY
This article describes the Microsoft Office 2003 issue that is fixed in the Office 2003 post-Service Pack 2 hotfix package that is dated April 18, 2006.
This article describes the following items about the hotfix package:
- The issues that the hotfix package fixes.
- The prerequisites for installing the hotfix package.
- Whether you must restart your computer after you install the hotfix package.
- Whether the hotfix package is replaced by any other hotfix package.
- The files that the hotfix package contains.
INTRODUCTION
Issue that the hotfix package fixes
This hotfix package fixes the following issue that not previously documented in a Microsoft Knowledge Base article:
- You install Microsoft Windows XP Service Pack 2 or Microsoft Windows Server 2003 Service Pack 1 on a computer that has hardware-enforced Data Execution Prevention (DEP) enabled. After you do this, you cannot use some of the TIFF Optical Character Recognition (OCR) components in Microsoft Office 2003 Document Imaging (MODI) as part of a document imaging solution. When you try to use the TIFF OCR components in MODI, you may receive the following error message:
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
This hotfix is a Microsoft Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Microsoft Office 2003 Service Pack 2 installed. For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
887616 Description of Office 2003 Service Pack 2
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.
File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Download information
| File name | File version | File size | Date | Time |
|---|---|---|---|---|
| Office2003-kb918215-glb.exe | 11.0.8022.0 | 1,732,416 | 18-Apr-2006 | 15:06 |
Microsoft Windows Installer .msp file information
| File name | File version | File size | Date | Time |
|---|---|---|---|---|
| Ximage3bff.msp | Not Applicable | 7,000,064 | 18-Apr-2006 | 15:05 |
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.
| File name | File version | File size | Date | Time |
|---|---|---|---|---|
| Ximage3b.dll | 3.7.5.11 | 1,794,108 | 04-Jan-2006 | 14:19 |
| Xocr3.psp | 3.7.5.17 | 1,949,753 | 04-Jan-2006 | 14:26 |
For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package. For more information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
WORKAROUND
To work around this problem, follow these steps:
- Click Start, click Run, type sysdm.cpl, and then click OK.
- On the Advanced tab, click Settings under Performance.
- On the Data Execution Prevention tab, click Turn on DEP for all programs and services except those I select, and then click Add to add the Microsoft Office Document Imaging program.
Note The Microsoft Office Document Imaging executable file is located at the following path:In this path,C:\Program Files\Common Files\Microsoft Shared\MODI\
Version\MSPVIEW.exeVersionis the version of Office that you are using. For example, if you are using Office 2003, the version is 11.0.
REFERENCES
For more information about Data Execution Prevention (DEP), click the following article numbers to view the articles in the Microsoft Knowledge Base:
875352 A detailed description of the Data Execution Prevention (DEP) feature in Windows XP Service Pack 2, Windows XP Tablet PC Edition 2005, and Windows Server 2003
912923 How to determine that hardware DEP is available and configured on your computer
Keywords: kbfix kbqfe kbhotfixrollup kbexpertisebeginner kbhotfixserver kboffice2003presp3fix KB918215
