Article ID: 917688
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Office Professional Edition 2003
- Microsoft Office Small Business Edition 2003
- Microsoft Office Standard Edition 2003
- Microsoft Office Student and Teacher Edition 2003
- Microsoft Office Basic Edition 2003
- Microsoft Office Access 2003
- Microsoft Office Excel 2003
- Microsoft Office Word 2003
- Microsoft Office PowerPoint 2003
SUMMARY
Microsoft has released the April 5, 2006 post-Service Pack 2 hotfix package for Microsoft Office 2003. This article describes the following items about the hotfix package:
- Issues that the hotfix package fixes
- Prerequisites for installing the hotfix package
- Whether you must restart your computer after you install the hotfix package
- Whether the hotfix package is replaced by any other hotfix package
- Whether you must make any registry changes to use one or more of the hotfixes in the package
- The files that the hotfix package contains
INTRODUCTION
This article describes the Office 2003 issues that are fixed in the Microsoft Office 2003 post-Service Pack 2 hotfix package that is dated April 5, 2006.
Issue that the hotfix package fixes
This hotfix package fixes the following issue:
917689 Relative hyperlinks are changed and no longer work correctly in a file that is saved in Office 2003
This hotfix package also fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- When you try to close a Microsoft Office 2007 program, the program may stop unexpectedly (crash). Additionally, you receive an event that resembles the following event when you view the Application log in Event Viewer:
Bucket szAppName szAppVer szModName Offset cHits 232459281 winword.exe 11.0.6568.0 mso.dll 003c677a 10113 189113252 winword.exe 11.0.6502.0 mso.dll 003c2c29 199 130535500 powerpnt.exe 11.0.6361.0 ntdll.dll 00010f29 104 130774505 powerpnt.exe 11.0.6361.0 ntdll.dll 00011e58 76 125216324 winword.exe 11.0.6359.0 ntdll.dll 0004c8e1 88 130710605 winword.exe 11.0.6359.0 ntdll.dll 0001103c 167 124914881 winword.exe 11.0.6359.0 mso.dll 003b581f 744 87559043 winword.exe 11.0.6113.0 mso.dll 003b965a 95 60912693 winword.exe 11.0.5604.0 mso.dll 003ba9da 284
MORE INFORMATION
Service pack information
This problem was first corrected in Office 2003 Service Pack 3.To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 2 (SP2) hotfix. To install the hotfix, you must have Office 2003 SP2 installed. For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
887616 Description of Office 2003 Service Pack 2
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with SP2 installed or without SP2 installed. However, we have tested this hotfix more extensively on Office 2003 with SP2 than we have on Office 2003 without SP2. If you install this hotfix on a computer that is running Office 2003 without SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
Registry information
You must create or modify a registry key to use the one of the hotfixes that this package contains. For more information about the registry modifications that you must make, click the following article number to view the article in the Microsoft Knowledge Base:
917689 Relative hyperlinks are changed and no longer work correctly in a file that is saved in Office 2003
Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build. The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Download information:
| File name | File version | File size | Date | Time |
|---|---|---|---|---|
| Office2003-kb917688-glb.exe | 11.0.8020.0 | 5,965,632 | 05-Apr-2006 | 19:04 |
Microsoft Windows Installer .msp file information:
| File name | File version | File size | Date | Time |
|---|---|---|---|---|
| Msoff.msp | Not applicable | 15,585,280 | 05-Apr-2006 | 18:50 |
After the hotfix is installed, the global version of this hotfix has the file attributes (or later) that are listed in the following table.
| File name | File version | File size | Date | Time |
|---|---|---|---|---|
| Ietag.dll | 11.0.6550.0 | 161,984 | 17-Mar-2005 | 21:36 |
| Mso.dll | 11.0.8020.0 | 12,244,672 | 01-Apr-2006 | 10:12 |
Additional notes:
- For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbfix kbqfe kbpubtypekc kbhotfixrollup kbexpertisebeginner kbhotfixserver kboffice2003presp3fix kboffice2003sp3fix KB917688
