Article ID: 916640
Article Last Modified on 10/30/2007
APPLIES TO
- Microsoft Exchange Server 2003 Service Pack 2
SYMPTOMS
Consider the following scenario. You follow the steps in "Method 2" in the following Microsoft Knowledge Base article to create a secondary virtual directory:
817379 Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based authentication is required for Exchange Server 2003
Then, you enable forms-based authentication. In this scenario, Direct Push does not work in Exchange ActiveSync in Microsoft Exchange Server 2003 Service Pack 2 (SP2).
CAUSE
This problem occurs because the client does not use the secondary virtual directory when the client uses the WebDAV Subscribe command.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
Because of file dependencies, you must be running Exchange Server 2003 Service Pack 2 (SP2) to install this hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Restart requirement
You do not have to restart the computer after you apply the hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Massync.dll | 6.5.7651.19 | 756,224 | 22-Apr-2006 | 04:06 | x86 |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the naming schema for Exchange software updates, click the following article number to view the article in the Microsoft Knowledge Base:
817903 New naming schema for Exchange Server software update packages
Additional query words: XCCC
Keywords: kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB916640
