Article ID: 915526
Article Last Modified on 4/30/2006
APPLIES TO
- Groove Workspace 2.5 Preview Edition
- Groove Workspace 2.5 Professional Edition
- Groove Workspace 2.5 Project Edition
- Groove Workspace 2.5 Standard Edition
SYMPTOMS
You cannot remove the original equipment manufacturer (OEM) version of Groove that is supplied as part of the ProEngineer software from Parametric Technology Corporation (PTC) by using Add or Remove Programs.
RESOLUTION
To resolve this problem, use the Setup program from PTC. To do this, browse the PTC installation disk, double-click Setup, and then follow their instructions for removing the OEM version of Groove.
MORE INFORMATION
After the PTC removal has completed, you will still have Groove data on the computer. This behavior can cause problems if you install Groove to a different set of data directories later.
For more information about how to remove Groove data, click the following article number to view the article in the Microsoft Knowledge Base:
907504 How to uninstall Groove
For more information about how to save your data before you remove Groove, click the following article number to view the article in the Microsoft Knowledge Base:
907230 How to back up accounts and workspaces in Groove
Additional query words: TCN-01584
Keywords: kbtshoot kbexpertiseinter KB915526
