Article ID: 915046
Article Last Modified on 9/19/2007
APPLIES TO
- Microsoft Dynamics CRM 3.0
- Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers
- Microsoft CRM Software Development Kit, when used with:
- Microsoft Dynamics CRM 3.0
- Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
SYMPTOMS
The DynamicEntity XML code that you create by using the Opportunity form differs from the DynamicEntity XML code that you create by using the Marketing List form in Microsoft Dynamics CRM 3.0. This problem occurs even though you use methods that are documented in the Microsoft Dynamics CRM Software Development Kit (SDK) to capture the DynamicEntity XML that is generated when an opportunity is created in Microsoft Dynamics CRM 3.0.
When the opportunity is created by using by using the Create Opportunity functionality on the Opportunity form, the DynamicEntity XML contains text that resembles the following code example.
<Property xsi:type="CustomerProperty" Name="customerid">
<Value type="account">{A7DAB4C6-E477-DA11-AD18-000874DE7397}</Value>
</Property>
When the opportunity is created by using the Create Opportunity functionality on the Marketing List form, the DynamicEntity XML contains text that resembles the following code example.
<Property xsi:type="LookupProperty" Name="customerid">
<Value type="account">{A7DAB4C6-E477-DA11-AD18-000874DE7397}</Value>
</Property>
CAUSE
This problem occurs because different property types are used for the customerid attribute when the opportunity is created. The LookupProperty property type can be used for many different entities. The LookupProperty property type produces XML that is passed to the Edit.aspx page of the opportunity. This XML resembles the following code example.
<opportunity>
<name>Opportunity Name</name>
<pricelevelid type="1022">{F31BB38A-0EC0-403F-99A6-3AF469D7D76E}</pricelevelid>
<isrevenuesystemcalculated>1</isrevenuesystemcalculated>
<opportunityratingcode>2</opportunityratingcode>
<statuscode>1</statuscode>
<ownerid type="8">{E23750FB-AD71-DA11-AAAA-000D56C2E08A}</ownerid>
<accountid>{A7DAB4C6-E477-DA11-AD18-000874DE7397}</accountid>
</opportunity>
The CustomerProperty property type is only used for accounts, for contacts, and for leads. The CustomerProperty property type produces XML that is passed to the Edit.aspx page of the opportunity. The XML resembles the following code example:
<opportunity>
<name>Opportunity Name</name>
<customerid type="1">{A7DAB4C6-E477-DA11-AD18-000874DE7397}</customerid>
<pricelevelid type="1022">{F31BB38A-0EC0-403F-99A6-3AF469D7D76E}</pricelevelid>
<isrevenuesystemcalculated>1</isrevenuesystemcalculated>
<opportunityratingcode>2</opportunityratingcode>
<ownerid type="8">{E23750FB-AD71-DA11-AAAA-000D56C2E08A}</ownerid>
<statuscode>1</statuscode>
</opportunity>
RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available
This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935731 Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 1 and in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.
MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Additional query words: crm3 crm30 crm3.0
Keywords: kbbug kbqfe kbpubtypekc kbmbsmigrate kbhotfixserver KB915046
