Article ID: 913707
Article Last Modified on 7/26/2006
APPLIES TO
- Microsoft Office Outlook 2003
SYMPTOMS
After an item such as a form is created from a template (.oft) by programmatically using the CreateItemFromTemplate method in Microsoft Office Outlook 2003, Outlook unexpectedly quits (crashes). Additionally, you receive the following error message:
When you view the data in the error report, the report contains an error signature that is similar to the following error signature.
| Application name | Application version | Module name | Module version | Offset |
| Outlook.exe | 11.0.8005.0 | Outllib.dll | 11.0.8008.0 | 0002921a |
Additionally, other program versions, module versions, and offsets are possible.
CAUSE
This problem occurs after the Outlook 2003 post-Service Pack 2 hotfix package that is dated November 16, 2005 is applied.
For more information about the Outlook 2003 post-Service Pack 2 hotfix package that is dated November 16, 2005, click the following article number to view the article in the Microsoft Knowledge Base:
910283 Description of the Outlook 2003 post-Service Pack 2 hotfix package: November 16, 2005
RESOLUTION
How to obtain the hotfix
This issue is fixed in the Outlook 2003 post-Service Pack 2 Hotfix Package that is dated January 23, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
913695 Description of the Outlook 2003 post-Service Pack 2 hotfix package: January 23, 2006
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: outlook2003 outlook2k3 ol2003 ol2k3
Keywords: kbautomation kbexpertiseinter kbqfe kbbug kbfix kbpubtypekc KB913707
