Article ID: 913440
Article Last Modified on 10/25/2007
APPLIES TO
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange Server 2003 Enterprise Edition
SYMPTOMS
Consider the following scenario. You try to synchronize a Pocket PC device with Microsoft Exchange Server 2003. Additionally, you register an event sink on a Calendar folder. In this scenario, synchronization times out. Additionally, one of the following errors is reported on the Pocket PC device:
- Error 1
- Error 2
Note To view these errors, on the Pocket PC device, tap Errors under Synchronize with Exchange Server.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
You must install Microsoft Exchange Server 2003 Service Pack (SP2) before you apply the hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993 How to obtain the latest service packs for Exchange Server 2003
Restart requirement
You do not have to restart the computer after you apply the hotfix. However, the Microsoft Exchange Information Store service and the IIS Admin Service will be restarted.
Hotfix replacement information
This hotfix does not replace any other software updates.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Exhotfixuninst.dll | 6.5.7233.41 | 13,824 | 08-Aug-2005 | 22:02 | x86 |
| Exoledb.dll | 6.5.7651.4 | 2,604,544 | 14-Feb-2006 | 03:38 | x86 |
| Exhotfix.cdf | Not applicable | 2,255 | 15-Feb-2006 | 02:34 | Not applicable |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
817903 New naming schema for Exchange Server software update packages
Additional query words: sync ActiveSync EAS
Keywords: kbexchdev kbexchmobility kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB913440
