Article ID: 913430
Article Last Modified on 4/24/2006
APPLIES TO
- Microsoft Office XP Professional Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Standard Edition for Students and Teachers
SUMMARY
Microsoft has released the Office XP post-Service Pack 3 hotfix package for Microsoft Office XP.
This article describes the following items about the hotfix package:
- The issues that the hotfix package fixes.
- The prerequisites for installing the hotfix package.
- Whether you must restart your computer after you install the hotfix package.
- Whether the hotfix package is replaced by any other hotfix package.
- The files that the hotfix package contains.
INTRODUCTION
This article describes the Office XP issue that is fixed in the Office XP post-Service Pack 3 hotfix package that is dated April 5, 2006.
Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:You create a document in Microsoft Office Word 2002. When you try to insert an object that uses the drawing canvas, such as a text box, a new drawing, or an AutoShape, Word may stop responding (hang).
This problem occurs when the following conditions are true:
- The Track Changes feature is enabled.
- You use an Input Method Editor (IME).
MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
This hotfix is a Microsoft Office XP Service Pack 3 hotfix. To install the hotfix, you must have Microsoft Office XP Service Pack 3 installed. For more information about Office XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
Restart information
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix is not replaced by any later hotfix.
File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Download information
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Officexp-kb913430-glb.exe | 10.0.6787.0 | 6,016,752 | 23-Jan-2006 | 21:37 | x86 |
Microsoft Windows Installer .msp file information
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.
Additional notes
| File name | File version | File size | Date | Time |
|---|---|---|---|---|
| Sharedff.msp | Not applicable | 7,804,928 | 23-Jan-2006 | 21:35 |
| Sharedop.msp | Not applicable | 4,378,624 | 23-Jan-2006 | 21:35 |
| File name | File version | File size | Date | Time |
|---|---|---|---|---|
| Ietag.dll | 10.0.6731.0 | 105,152 | 10-Sep-2004 | 21:11 |
| Mso.dll | 10.0.6787.0 | 9,808,576 | 19-Jan-2006 | 22:58 |
For more information about the terminology that Microsoft fro software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbfix kbqfe kbofficexppresp3fix kbhotfixrollup kbhotfixserver KB913430
