Microsoft KB Archive/912928

Knowledge Base

The ISA Server Control service stops responding on a computer that is running ISA Server 2004, Enterprise Edition

Article ID: 912928

Article Last Modified on 12/4/2007

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APPLIES TO

• Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition

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SYMPTOMS

You restore an array configuration on a computer that is running Microsoft Internet Security and Acceleration (ISA) Server 2004, Enterprise Edition. After you do this, the ISA Server Control service (Mspadmin.exe) stops responding. Additionally, the following error is logged in the Application event log:

Event Type: Error
Event Source: Microsoft ISA Server 2004
Event Category: None
Event ID: 1000
Date: Date
Time: Time
User: N/A
Computer: ComputerName
Description:
Faulting application mspadmin.exe, version 4.0.3439.50, stamp 41cae509, faulting module msfpcmix.dll, version 4.0.3439.50, stamp 41cae52f, debug? 0, fault address 0x0000b823.

For more information, see Help and Support Center at http://support.microsoft.com

RESOLUTION

To resolve this problem, obtain the latest service pack for ISA Server 2004, Enterprise Edition. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

891024 How to obtain the latest ISA Server 2004 service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbfix kbqfe kbprb kbgetsp KB912928

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