Article ID: 911152
Article Last Modified on 4/25/2007
APPLIES TO
- Microsoft XBox 360 Video Game System
SYMPTOMS
The Xbox 360 console automatically restarts for no noticeable reason.
CAUSE
This issue may occur for several reasons. These include the following:
- The On button is pressed.
- The Guide button on the controller or the remote controller is accidentally pressed.
- The Xbox 360 Hard Drive is not correctly installed.
THINGS TO TRY
- Make sure that the Guide buttons and the on/power button for the console are not pressed, and then restart the console.
- Turn off the console.
- If you use the Xbox 360 Hard Drive, verify that it is correctly connected. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
906204 Xbox 360: How to attach or remove the Xbox 360 Hard Drive
- Restart the console.
MORE INFORMATION
In rare instances, if the Xbox 360 Hard Drive is not attached correctly, the Xbox 360 console may restart automatically indefinitely. For more information about attaching the hard drive, click the following article number to view the article in the Microsoft Knowledge Base:
906204 Xbox 360: How to attach or remove the Xbox 360 Hard Drive
Additional query words: Disk disc HDD start restart reboot xb360 xbConsole xbController
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