Article ID: 910872
Article Last Modified on 12/19/2005
APPLIES TO
- Microsoft Office Outlook 2003 with Business Contact Manager
SYMPTOMS
When you start Microsoft Office Outlook 2003 with Business Contact Manager, you receive the following error message:
CAUSE
This issue may occur if one of the following is true:
- There is a problem with the Microsoft .NET Framework installation.
- The .NET Framework is not installed.
RESOLUTION
To resolve this issue, use one of the following methods.
Method 1: Remove and then reinstall the .NET Framework 1.1
The Setup program for Outlook 2003 with Business Contact Manager installs the Microsoft .NET Framework 1.1. If you suspect that there is a problem with the .NET Framework installation, remove the .NET Framework, and then reinstall Outlook 2003 with Business Contact Manager. Then, download and install the latest .NET Framework 1.1 service pack from Microsoft. To do this, follow these steps:
- Click Start, click Control Panel, and then click Add or Remove Programs.
- Click Change or Remove Programs.
- In the Currently installed programs list, click Microsoft .NET Framework 1.1.
- Click Remove, and then click OK.
- Insert the Business Contact Manager for Microsoft Office Outlook 2003 CD-ROM, and then install the program.
- Download and install the latest .NET Framework 1.1 service pack from Microsoft. To obtain the latest service pack, visit the following Microsoft Web site:
Method 2: Install the latest .NET Framework 1.1 service pack
Download and install the latest .NET Framework 1.1 service pack from Microsoft. To obtain the latest service pack, visit the following Microsoft Web site:
REFERENCES
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
901163 How to troubleshoot Business Contact Manager Setup issues
Additional query words: outlook2003 outlook2k3 ol2003 ol2k3 bcm outlookbcm olbcm
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